CHRISTIAN MOSELY-RICHARDSON, SR.
Duluth,GA
Summary
Dynamic Manager with over 20 years of experience in project management, vendor management, and real estate within the wireless telecom sector. Proven track record of leading large-scale projects, enhancing operational compliance, and effectively managing cross-functional teams. Data-savvy professional with advanced Excel skills, adept at driving project success through strategic planning and vendor collaboration.
Overview
13
13
years of professional experience
Work History
Regional General Manager
D.E.I.G
06.2023 - Current
- Manage a team of office managers, resulting in increased efficiency and productivity across the region.
- Improves regional sales performance by developing and implementing strategic business plans.
- Ensure that all offices follow business laws and safety regulations
- Develop partnerships with local organizations to enhance community engagement and contribute positively towards corporate social responsibility initiatives.
- Create profits and loss reports for senior managers and prepare and present branch reports
- Regularly communicate with branch managers and provide guidance and support
Operations Manager
Dish
02.2022 - 06.2023
- Oversaw facility operations while leading, mentoring, and directing managers and service technicians
- Worked in conjunction with senior leadership and utilizing financial data to drive performance improvements
- Created, fostered, and maintained strategic business relationships within the market, region, and company
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Implemented quality control systems to boost overall product consistency and reliability.
- Analyzed and reported on key performance metrics to senior management.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed and maintained relationships with external vendors and suppliers.
Field Operations Manager/Project Coordinator (Contractor)
WAYSYS/Dish
10.2018 - 02.2021
- Planned, scheduled and provided technical support to 36 direct reporting field engineers and 80-100 non-direct reporting personnel for commissioning, integration, troubleshooting and call testing for Sprint/ALU, Ericsson, Samsung, Nokia equipment
- Established strong relationships with vendors and suppliers, negotiating favorable contracts to reduce operational expenses.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Mitigated all risk factors related to field operations
Field Operations Manager (Contractor)
Rightech, Inc.
08.2013 - 12.2017
- Led and controlled deployment of OEM and field services of 70 direct reporting engineers and 100-150 non-direct reporting personnel spanning 11 states for: AT&T/Sprint/T-Mobile/Cellular One/Nokia
- Planned, organized and maintained daily work schedules, as well as on-call rotation for all 70 engineers
- Established work breakdown structure for each market while controlling overnight site migration and optimization schedules to support day field services
- Coordinated technical site surveys, commissions and integrations between customer and field team to meet customer’s project schedule
Field Operations Manager (Contractor)
Avion Systems, Inc.
07.2012 - 08.2013
- Maintained site upgrade schedule for Verizon/ALU RUC/bCEM Upgrade Project which included tracking site upgrade progress and resolved conflicts for five markets – 13 direct reporting engineers, 55 non-direct reporting personnel.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously for 330 cell sites.
- Managed site equipment acquisition and inventory and implemented and controlled market standards for field engineers to deliver uniformed equipment upgrades
Field Operations Manager (Contractor)
Sprint Network Vision Project
07.2012 - 08.2013
- Planned and maintained site integration schedule, tracked site integration progress and resolved conflicts for 13 field engineers
- Directed site audits and enforced market standards to meet customer’s expectation
- Coordinated site commissioning, integration, and call test of Ericsson’s RBS 6102, SP 210/310 router and SIU for two markets
- Coordinated Nortel’s Metrocell AEM card installation and commissioning for two markets
Senior Field Engineer (Contractor)
Glotel, Incorporated
04.2012 - 07.2012
- Oversaw daily operations for 6 engineers at Hilton Riverside and Roosevelt hotels to support Downtown cell coverage expansion for upcoming NFL Super Bowl
- Documented and developed engineering procedures and processes for installing DAS equipment to include design and retrofit of: RRUW, RRUS, RBS 6601 (DUW-30, DUL-20), CCI DAS Interface modules, SIAD, Ceina, Argus power distribution, GPS, SAU, RF jumpers, fibers, power and ground cables.
- Successfully redesigned competitor’s equipment installation at New Orleans Convention Center to fit all equipment in space provided
Education
Masters of Business Administration - Quantitative Analysis For Decision Making, Operations Management And Technology, Project Management
Southern New Hampshire
Manchester, NH02.2021
Bachelor in Business Administration - Leadership, Motivation and Power, Comparative Analysis of Financial Statements, Strategic Management
Northwestern State University
Natchitoches, LA05.2017
Skills
- Vendor Management
- Project Management
- Site Acquisition & Compliance
- Data Analysis & Reporting
- Construction Quality Control
- Real Estate Negotiations
- Operational Strategy
- Team Leadership & Development
Timeline
Regional General Manager
D.E.I.G
06.2023 - Current
Operations Manager
Dish
02.2022 - 06.2023
Field Operations Manager/Project Coordinator (Contractor)
WAYSYS/Dish
10.2018 - 02.2021
Field Operations Manager (Contractor)
Rightech, Inc.
08.2013 - 12.2017
Field Operations Manager (Contractor)
Avion Systems, Inc.
07.2012 - 08.2013
Field Operations Manager (Contractor)
Sprint Network Vision Project
07.2012 - 08.2013
Senior Field Engineer (Contractor)
Glotel, Incorporated
04.2012 - 07.2012
Masters of Business Administration - Quantitative Analysis For Decision Making, Operations Management And Technology, Project Management
Southern New Hampshire
Bachelor in Business Administration - Leadership, Motivation and Power, Comparative Analysis of Financial Statements, Strategic Management
Northwestern State University
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