Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian M. Rodriguez

Baytown

Summary

Dedicated and customer-focused professional with over 7 years of experience in customer service and healthcare support. Proven ability to communicate effectively, manage appointments, and provide high-quality service in a fast-paced environment. Seeking to leverage strong interpersonal and organizational skills in a dynamic role.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Texas Mobile Imaging
Katy, Texas
01.2022 - 01.2025
  • Assisted patients in scheduling imaging appointments and explained procedures clearly and compassionately.
  • Acted as a liaison between patients and technicians to ensure smooth service delivery.
  • Trained new employees in customer service protocols and point-of-sale systems.
  • Educated clients on the company’s mobile imaging services, which provide diagnostic imaging (such as ultrasounds).
  • Maintained accurate records and upheld HIPAA compliance.

Customer Service Representative

Pizza Hut
Katy, Texas
01.2019 - 01.2022
  • Delivered excellent customer service in a high-volume environment.
  • Handled phone and in-person orders, resolved customer concerns, and ensured satisfaction.
  • Trained new employees in customer service protocols and point-of-sale systems.

Education

High School Diploma -

Fulshear High School
Fulshear, Texas
01-2022

Associate’s degree - undefined

Tomball Community College
Tomball, Texas
01-2023

Skills

  • Customer Service
  • Appointment Scheduling
  • Patient Communication
  • Sales
  • HIPAA Compliance
  • Team Collaboration
  • Time Management
  • Patient scheduling
  • Medical terminology knowledge
  • Data entry

Timeline

Medical Assistant

Texas Mobile Imaging
01.2022 - 01.2025

Customer Service Representative

Pizza Hut
01.2019 - 01.2022

Associate’s degree - undefined

Tomball Community College

High School Diploma -

Fulshear High School
Christian M. Rodriguez