Asia Cajee
Wapakoneta,OH
Summary
Dynamic professional with extensive experience in customer service at Aldi, adept at conflict resolution and relationship building. Proven ability to enhance customer satisfaction and loyalty through effective communication and problem-solving. Committed to fostering positive interactions and developing strong connections with clients, ensuring a supportive and engaging environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Aldi
Wapakoneta, OH
09.2024 - Current
- Addressed customer complaints in a professional manner.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Developed strong customer relationships to encourage repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
CSR
Brightway Insurance
Jacksonville, FL
05.2023 - 02.2025
- Updated databases with new and modified customer data.
- Followed up with customers to ensure their satisfaction.
- Consulted with customers regarding needs and addressed concerns.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Assisted in the development of customer service procedures and policies.
- Developed strong relationships with customers to ensure satisfaction and loyalty.
Infant Teacher
Bethlehem Lutheran Church & Preschool
Jacksonville Beach, Fl
01.2022 - 02.2023
- Developed and implemented daily lesson plans that promote physical, mental, and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Established positive relationships with families by communicating regularly about their child's progress.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
Education
High School Diploma -
Duncan U Fletcher
Jacksonville, FL05-2022
Skills
- Customer service
- Inventory management
- Product knowledge
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem-solving
- Relationship building
- Honest and dependable
Certification
- Cpr Certified
- First Aid Certified
References
References available upon request.
Timeline
Store Associate
Aldi
09.2024 - Current
CSR
Brightway Insurance
05.2023 - 02.2025
Infant Teacher
Bethlehem Lutheran Church & Preschool
01.2022 - 02.2023
High School Diploma -
Duncan U Fletcher