Christian Najarro
Los Angeles,CA
Summary
Dynamic Shift Supervisor at Starbucks with proven expertise in staff management and problem-solving. Enhanced customer satisfaction through effective communication and resolution of issues. Skilled in cash handling and workplace safety, consistently ensuring compliance and operational excellence. Committed to fostering a positive team environment while driving high-quality service delivery.
Offering solid foundation in leadership and team coordination, eager to learn and develop in dynamic environment. Brings aptitude for understanding operational workflows and effective communication, ensuring smooth team interactions and task management. Ready to use and develop leadership and organizational skills in any role.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2022 - Current
- Assisted in managing daily operations to ensure smooth workflow and compliance with safety standards.
- Monitored inventory levels to maintain adequate stock for efficient service delivery.
- Facilitated communication between team members to address concerns and streamline processes.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Barista
Kreation Organic Juicery
04.2022 - 09.2022
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
- Boosted customer retention rates through consistent delivery of high-quality smoothies and exceptional customer service experiences.
- Provided personalized recommendations for smoothie options based on customer needs or dietary restrictions.
- Promoted healthy lifestyle choices by educating customers on the nutritional benefits of different ingredients.
Delivery Driver
Amazon
01.2022 - 04.2022
- Delivered packages efficiently using GPS navigation systems to optimize routes.
- Maintained accurate delivery logs and documentation for all shipments.
- Ensured compliance with safety regulations during transportation of goods.
- Provided exceptional customer service, resolving issues and answering inquiries promptly.
Education
Biochemistry
Arizona State University
Tempe, AZ09-2027
Skills
- Cash handling
- Workplace safety
- Customer-oriented
- Staff management
- Team leadership
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
10.2022 - Current
Barista
Kreation Organic Juicery
04.2022 - 09.2022
Delivery Driver
Amazon
01.2022 - 04.2022
Biochemistry
Arizona State University
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