
Dynamic professional with a strong work ethic and proven customer service skills, honed at Coushatta Casino Resort. Adept at problem-solving and team collaboration, I implemented process improvements that enhanced guest satisfaction and streamlined operations. Committed to safety and efficiency, I consistently maintained high standards in all tasks.
Consistently exceeded cleanliness and service standards by maintaining exceptional attention to detail, achieving high guest satisfaction scores, and going above and beyond to ensure rooms were spotless, welcoming, and ready on time.