Christian Pineda
Seaside,CA
Summary
Dynamic customer service professional with proven expertise in complaint handling and problem resolution honed at Vicente Ramied. Excelled in team collaboration and customer support, enhancing satisfaction and fostering strong client relationships. Skilled in cash handling and maintaining cleanliness, demonstrating a blend of hard and soft skills critical for high-paced environments. Achieved notable customer feedback through empathetic and efficient service.
Overview
1
1
year of professional experience
Work History
Wallgreens Customer Service Associate
Vicente Ramied
01.2024 - 03.2024
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Cashier
- Stocked supplies and products in the facility
Carl's Jr Crew Member
Carmen
08.2023 - 11.2023
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma - N/A
Monterey High School
101 Herrmann Dr, Monterey, CA 9394006.2023
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Complaint Handling
Timeline
Wallgreens Customer Service Associate
Vicente Ramied
01.2024 - 03.2024
Carl's Jr Crew Member
Carmen
08.2023 - 11.2023
High School Diploma - N/A
Monterey High School
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