Christian Pol
Hialeah,FL
Summary
Versatile and dedicated Medical Assistant with a proven track record at Julian Marquez MD PA, enhancing patient experiences through exceptional customer service and efficient medical records management. Skilled in HIPAA compliance and a reliable team player, I significantly reduced wait times and improved clinical efficiency. Fluent in multiple languages, I excel in patient communication and documentation.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Julian Marquez MD PA
06.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Gym Associate
Florida State University
08.2022 - 04.2023
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
- Participated in ongoing professional development opportunities to stay current with industry best practices, applying newfound knowledge within the workplace setting.
- Serviced complex equipment quickly to minimize wait times for specific machines.
- Enforced rules and held customers accountable for not following gym regulations.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Conducted equipment maintenance checks regularly, ensuring optimal functionality for all machines in use.
- Created a safe workout environment by diligently monitoring gym activities and promptly addressing any safety hazards or concerns as needed.
- Played a key role in inventory management, ensuring adequate stock levels for essential supplies and equipment.
- Utilized effective time management skills to ensure smooth operations during peak hours at the gym facility.
- Assisted customers with finding items and storing belongings.
- Recorded and managed locker assignments and keys.
- Greeted customers and offered them assistance.
Education
Bachelor - Biological Sciences
Florida International University
Miami, FLBachelor - Biological Sciences
Florida State University
Tallahassee, FL04.2023
High School Diploma - Biological Sciences
Hialeah Gardens Senior High School
Hialeah, FL06.2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- CPR
- Medical records management
- Fluent in Languages
- Medical terminology in Languages
Affiliations
Pi Lambda Phi Fraternity
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Gym Associate
Florida State University
08.2022 - 04.2023
Medical Assistant
Julian Marquez MD PA
06.2021 - Current
Bachelor - Biological Sciences
Florida International University
Bachelor - Biological Sciences
Florida State University
High School Diploma - Biological Sciences
Hialeah Gardens Senior High School
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