Christian Press

• Led and supervised teams of hourly associates to meet daily productivity, safety, and quality targets.
• Monitored operational performance and used real-time data to make staffing and workflow decisions.
• Maintained high quality standards by identifying defects, correcting issues, and coaching associates on proper procedures.
• Managed labor planning and headcount allocation during shifts to ensure efficient operations.
• Communicated shift goals, expectations, and safety priorities to teams while maintaining strong engagement.
• Trained and developed new associates on equipment, processes, and Amazon standard work.
• Provided coaching and performance feedback to improve productivity and reduce errors.
• Partnered with managers and other departments to resolve operational challenges and maintain workflow.
• Responded quickly to equipment downtime or process disruptions by reallocating labor and adjusting priorities.
• Tracked and reported key performance metrics including productivity, quality, and safety.
• Drove process improvements to increase efficiency and reduce operational defects.
• Ensured compliance with Amazon safety standards and operational policies.
• Built a team-focused environment by supporting associates, addressing concerns, and maintaining clear communication.

Founder & CEO – CCS Christian’s Cleaning Solutions

• Founded and manage a residential exterior cleaning business providing power washing, window cleaning, gutter cleaning, and holiday light installation.
• Oversee all business operations including scheduling, customer service, pricing, and service delivery.
• Develop marketing strategies through social media, local advertising, and community outreach to generate new customers.
• Create service estimates and manage invoicing using professional software to streamline operations and payments.
• Build and maintain strong customer relationships resulting in repeat business and referrals.
• Manage equipment, supplies, and job logistics to ensure efficient and professional service delivery.
• Train and lead team members on service procedures, safety practices, and customer service standards.
• Ensure high quality service standards by inspecting completed jobs and addressing customer feedback.
• Drive business growth by expanding service offerings and improving operational efficiency.

Warehouse Clerk (TDR Operator & Ship Clerk) – Amazon

• Executed Trailer Dock Release (TDR) procedures to safely manage trailer movements and maintain full compliance with Amazon dock safety standards.
• Coordinated trailer arrivals, departures, and dock assignments to support efficient inbound and outbound shipping operations.
• Maintained accurate shipping records and system updates for all freight movements to ensure operational accuracy.
• Communicated with drivers, yard teams, and operations leadership to manage dock flow and prevent shipment delays.
• Verified trailer readiness, seal integrity, and safety requirements prior to loading and release.
• Monitored dock activity and shipment flow in real time, quickly identifying and resolving operational issues.
• Supported high-volume fulfillment operations by maintaining organized dock scheduling and efficient freight movement.
• Upheld strict safety and compliance standards while ensuring timely processing of outbound shipments.

Team Lead – Window Cleaning & Power Washing

• Led small crews on residential and commercial cleaning jobs, making sure work was completed safely, efficiently, and to high quality standards.
• Coordinated daily job schedules, equipment setup, and job-site preparation to keep projects running on time.
• Performed professional window cleaning, power washing, gutter cleaning, and exterior surface restoration using proper tools and techniques.
• Trained new team members on safety procedures, equipment use, and service standards.
• Communicated directly with customers to explain services, answer questions, and ensure satisfaction before leaving the job site.
• Inspected completed work to verify quality and address any missed areas or concerns.
• Maintained and transported equipment including pressure washers, ladders, hoses, and cleaning solutions.
• Promoted safety on job sites by following ladder safety, chemical handling, and equipment protocols.
• Managed time and crew productivity to complete multiple service appointments per day.
• Supported business growth by helping generate repeat customers and referrals through high-quality service.

Exterior Cleaning Technician – Window Cleaning & Power Washing

• Performed professional exterior cleaning services including window cleaning, power washing, gutter cleaning, and surface restoration.
• Operated pressure washing and cleaning equipment safely and efficiently to remove dirt, algae, mold, and buildup from exterior surfaces.
• Cleaned residential and commercial windows using professional tools to ensure streak-free results.
• Maintained equipment and supplies including pressure washers, hoses, ladders, and cleaning solutions.
• Followed safety procedures when working on ladders, roofs, and elevated surfaces.
• Prepared job sites and protected surrounding areas to prevent damage during cleaning services.
• Completed multiple service appointments per day while maintaining high quality standards.
• Communicated with customers professionally to ensure satisfaction and address service requests.
• Inspected completed work to verify quality and ensure all requested services were performed properly.