Christian Ramos
Kenilworth
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Infosys, showcasing a goal-oriented mindset and technical aptitude. Excelled in fostering client relationships and implementing process improvements, significantly boosting team productivity. Skilled in customer relations and technical solutions, ready to deliver exceptional results.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Field Representative
MLM Home Improvement
09.2023 - Current
- Completed paperwork in full, on time and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
Senior Associate
Infosys
09.2020 - 09.2023
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Education
Bachelor Of Science -
Saint Peter's University
Jersey City, NJ12.2019
Skills
- Goal-oriented mindset
- Customer relations
- Effective negotiation
- Route coordination
- Attention to detail
- Technical aptitude
- Order documentation
- Sales
- Product demonstrations
Timeline
Field Representative
MLM Home Improvement
09.2023 - Current
Senior Associate
Infosys
09.2020 - 09.2023
Bachelor Of Science -
Saint Peter's University
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