Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
9
9
years of professional experience
Work History
Team Leader/Manager
Target Co.
09.2021 - 03.2025
Led a diverse team of over 30 individuals with varied backgrounds and experiences, fostering collaboration and inclusivity.
Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations.
Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
Facilitated team meetings to address concerns, communicate updates, and ensure alignment on new policies and procedures.
Reviewed customer feedback to identify trends and improve product selection.
Cashier
Dick's Sporting Goods
09.2019 - 02.2020
Began my career as a cashier and swiftly took on additional responsibilities across various departments
Managed inventory logistics, including unloading shipments and processing online orders for dispatch from the store
Restocked and organized merchandise in front lanes.
Bagger/Cashier
Kroger Co.
01.2016 - 07.2018
This was my initial position during my teenage years, providing foundational work experience
My responsibilities included assisting with bagging groceries and retrieving shopping carts from the parking lot
Provided support throughout the store to ensure a clean and organized environment