Summary
Overview
Work History
Education
Skills
Timeline
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Christian Salazar

Garland,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities.

Overview

6
6
years of professional experience

Work History

Frontline Member Associate

Sams Club
Garland, TX
05.2022 - Current
  • Accepted payments via cash, card and check.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Strengthened customer retention by offering discount options.
  • Greeted each guest warmly, offered assistance and provided information about operations and personnel.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Collected deposits or payments and arranged for billing.

Cart Attendant

Walmart
Garland, TX
06.2021 - 12.2022
  • Gathered carts from parking lot and inside store to bring to entrance of store for customer use.
  • Organized carts in bay after returning from parking lot.
  • Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
  • Retrieved carts from docking areas in retail parking lots.
  • Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
  • Cleaned parking lots and sidewalks by picking up litter, removing snow and treating ice and monitored outside activities to keep area safe for customers.
  • Collected shopping carts and baskets from inside and outside store.
  • Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.

Line Cook

Cheddars Stratch Kitchen
Garland, AR
06.2018 - 03.2020
  • Cooked multiple orders simultaneously during busy periods.
  • Kept stations stocked and ready for use to maximize productivity.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.

Education

BUISNESS MARKETING

Richland College
Dallas, TX
06.2023

Naaman Forest High School
Garland, TX
06.2018

Skills

  • Product Sales
  • Customer Data Confidentiality
  • In-Store Support
  • Complaint Resolution
  • Customer Service
  • Needs Assessment
  • Issue and Complaint Resolution
  • Relationship Building
  • Teamwork and Collaboration

Timeline

Frontline Member Associate

Sams Club
05.2022 - Current

Cart Attendant

Walmart
06.2021 - 12.2022

Line Cook

Cheddars Stratch Kitchen
06.2018 - 03.2020

BUISNESS MARKETING

Richland College

Naaman Forest High School

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Christian Salazar