Christian Salinas
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Lead
H-E-B
San Antonio, Texas
05.2021 - Current
- Managed the daily operations of Central Checkout Department as Service Lead, with a focus on providing an outstanding customer experience and improving operational efficiency.
- Analyzed Department Metrics to identify areas of improvement and worked collaboratively with the Service Team to create effective plans, leading to weekly advancements in our department.
- Developed a presentation outlining expectations and guidelines for trained Partners in that area. Ensured department alignment with up-to-date operating procedures to deliver A+ Hospitality to customers.
- Enhanced partner performance through effective coaching sessions and continuous support.
Management Intern
H-E-B
San Antonio, Texas
05.2024 - 07.2024
- Developed expertise in managing operations within Perishable Departments such as Bakery, Produce, Seafood, Market, and Deli during an intensive 10-week internship.
- Focused on understanding strategies to improve performance.
- Implemented successful Inventory Management system at four Pilot Stores after thorough documentation and evaluation of steps, fixtures, tools, and Partner feedback.
Education
BBA - Business Management
The University of Texas At San Antonio
San Antonio, TX05-2024
Skills
- Customer Service
- Employee Coaching
- Complaint resolution
- Microsoft Office expertise
- Business Development
- Cross-Functional Collaboration
- Problem Resolution
- High-energy attitude
- Report Preparation
- Document and Records Management
Certification
- HubSpot - Social Media Certified
- Emerging Leaders Series
Timeline
Management Intern
H-E-B
05.2024 - 07.2024
Service Lead
H-E-B
05.2021 - Current
BBA - Business Management
The University of Texas At San Antonio
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