Christian Sayavong
Fort Smith,AR
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Closing Manager/Customer Service Manager
Harps Food Stores
Fort Smith, AR
04.2020 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Server
Choctaw Casino & Resort
Pocola, OK
07.2023 - 01.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu items, describing ingredients and cooking methods upon request.
Cashier/Merchandise Handler
Chuck E. Cheese's
Fort Smith, AR
10.2018 - 03.2020
- Processed sales transactions to prevent long customer wait times.
- Ensured compliance with all safety regulations within the store environment.
- Discounted purchases by scanning and redeeming coupons.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
Education
BBA - Business Marketing
University of Arkansas - Fort Smith
Fort Smith, AR05-2028
High School Diploma -
Northside High School
Fort Smith, AR05-2021
Skills
- Customer service
- Hospitality
- Excellent communication
- Multitasking
- Computer skills
- Attention to detail
- Self-Directed
- Conflict resolution
- Professionalism and integrity
- Cash handling expertise
- Creative design
- Active listening skills
Accomplishments
- Employee of the Year (Harps Food Stores)
- JROTC Commander (Northside High School)
- State Championship for Bowling (Northside High School)
- Graphic Designer (Northside High School)
Timeline
Server
Choctaw Casino & Resort
07.2023 - 01.2024
Closing Manager/Customer Service Manager
Harps Food Stores
04.2020 - Current
Cashier/Merchandise Handler
Chuck E. Cheese's
10.2018 - 03.2020
BBA - Business Marketing
University of Arkansas - Fort Smith
High School Diploma -
Northside High School
Similar Profiles
Cynthia MilliganCynthia Milligan
Bakery-Deli Manager at Harps Food Stores DeliBakery-Deli Manager at Harps Food Stores Deli
Jacob MossJacob Moss
Store Manager at Harps Food StoresStore Manager at Harps Food Stores
Patrick KouriPatrick Kouri
Produce Department Team Leader at 10Box Cost-Plus (Harps Food Stores)Produce Department Team Leader at 10Box Cost-Plus (Harps Food Stores)