Nathan Keva
Orlando,FL
Summary
Strong critical thinker with a wealth of hands on experience in all things mechanical. Team player who works well independently and within team settings to achieve goals. Managerial experience ensures projects are completed on time in an orderly manner. Fluent in Excel.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Closing Manager and Customer Service Associate
Icahn Automotive Group, Pep Boys
09.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Trained staff on operating procedures and company services.
- Investigated and resolved accounting, service, and delivery concerns.
- Managed Shop during closing hours to ensure a clean suitable environment for the next day as well as ensuring all current projects finish smoothly and on time.
Light and Heavy Truck Level "A" Mechanic
Junior Davis Construction
01.2022 - 09.2022
- Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
Automotive Technician Level "C" Mechanic
Icahn Automotive Group, Pep Boys
01.2021 - 01.2022
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Education
Associate of Arts - Mechanical Engineering
Valencia College
Orlando, FL04.2024
Refrigerant Residential And Commercial Diploma - Heating, Air Conditioning, And Refrigeration Installation And Repair
Penn Foster
Scottsdale, AZ05.2020
High School Diploma -
Homeschool
Orlando, FL04.2019
Skills
- Customer service
- Project management
- Employee management
- Budgeting and cost control
- Microsoft Excel
- Residential and automotive refrigerant repair
- 12 volt electrical system repair
- Auto and engine repair
- System troubleshooting
- Equipment maintenance
- Critical thinking
- Diagnostics systems
Accomplishments
Dual enrolled at Valencia college at 15.
Multiple cars restored ranging from imports to domestics.
Ran a small business ranging from mechanical modifications of projectile systems to small board repairs.
Graduated Penn Foster with certifications in commercial and residential heating and cooling systems
Interned at a private company during Penn Foster and learned about commercial and residential heaters, coolers, and chillers using fuels/refrigerants such as propane, r12, r134a, Ammonia and r22
Certification
ASE certifications in Automotive suspension, maintenance and refrigeration systems.
Penn Foster diploma for residential and commercial hvac and refrigerant systems.
Timeline
Closing Manager and Customer Service Associate
Icahn Automotive Group, Pep Boys
09.2022 - Current
Light and Heavy Truck Level "A" Mechanic
Junior Davis Construction
01.2022 - 09.2022
Automotive Technician Level "C" Mechanic
Icahn Automotive Group, Pep Boys
01.2021 - 01.2022
Associate of Arts - Mechanical Engineering
Valencia College
Refrigerant Residential And Commercial Diploma - Heating, Air Conditioning, And Refrigeration Installation And Repair
Penn Foster
High School Diploma -
Homeschool
ASE certifications in Automotive suspension, maintenance and refrigeration systems.
Penn Foster diploma for residential and commercial hvac and refrigerant systems.
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