Christian Smith
Columbus,GA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager in Training
Alia Corporation
Columbus Ga
09.2022 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Defined clear targets and objectives and communicated to other team members.
Customer Service Representative
InTown Suites
Fort Myers, FL
03.2020 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Business Administration - Sports Management
Southern New Hampshire University
Manchester, NHDiploma -
Carver High School
Columbus, GA05.2020
Skills
- Customer Service
- Staff Training
- Employee Development
- Goal Setting
- Team Leadership
- Multitasking
- Decision-Making
- Staff Leadership
- Quality Management
- Inventory Control
Certification
Safe serve certification
Timeline
Manager in Training
Alia Corporation
09.2022 - Current
Customer Service Representative
InTown Suites
03.2020 - 08.2022
Business Administration - Sports Management
Southern New Hampshire University
Diploma -
Carver High School