Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Sontz

Pine Brook,NJ

Summary

Highly motivated Member Sales Representative with relevant experience in sales, customer service, and account management. Strengths include effective communication, problem-solving abilities, and a proven track record of driving membership growth. Past roles involved consistently exceeding sales goals, increasing customer satisfaction scores, and contributing to business success through strategic planning and execution.

Overview

4
4
years of professional experience

Work History

Paraprofessional

Academy360 Spectrum 360 Upper School
Livingston, NJ
01.2025 - Current
  • Offered students personalized educational, behavioral and emotional support.
  • Applied positive reinforcement to redirect negative behaviors.
  • Helped implement behavior management strategies for individual students.
  • Distributed pencils, paper, textbooks and workbooks to students.
  • Supplied one-on-one attention to each student during group activities.

Member Sales Representative

Crunch Fitness
Livingston, NJ
10.2023 - Current
  • Greeted and assisted members in person and on the phone with inquiries, requests, and transactions.
  • Developed a thorough understanding of products, services, promotions, and policies to effectively answer member questions.
  • Conducted sales presentations to prospective members to explain benefits of membership.
  • Provided customer service support by responding promptly to member inquiries and resolving problems efficiently.

Crew Member

Boza Creamery
Fairfield, NJ
05.2022 - 09.2022
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.

Crew Member

Jersey Mike's Subs
Parsippany, NJ
03.2021 - 11.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.

Education

Montville Township High School
Montville, NJ
06-2023

Associate of Arts -

County College of Morris
Randolph Township, NJ

Skills

  • Cold-calling
  • Upselling strategies
  • Goal-Oriented
  • Membership renewals
  • Member retention
  • Issue Resolution
  • Product Sales
  • Customer Service

Timeline

Paraprofessional

Academy360 Spectrum 360 Upper School
01.2025 - Current

Member Sales Representative

Crunch Fitness
10.2023 - Current

Crew Member

Boza Creamery
05.2022 - 09.2022

Crew Member

Jersey Mike's Subs
03.2021 - 11.2021

Montville Township High School

Associate of Arts -

County College of Morris

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Christian Sontz