Christian Stratton
Russellville,KY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Hayes Trailer Sales
102 Fischer Driver
04.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Kaizen Technician
Kobe Aluminum
Bowling Green, KY
05.2022 - 11.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Advanced skills in various welding techniques including MIG, TIG, stick welding, and plasma cutting.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Medical Assistant
KY Indiana Foot and Ankel Doctor
Bowling Green, KY
03.2017 - 08.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Welding Technology
Southcentral Kentucky Community And Technical College
Bowling Green, KY08.2022
Lindsey Institute of Cosmetology
Bowling Green, KY08.2016
High School Diploma -
Logan County High School
Russellville, KY05.2016
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
- Excellent multi-tasking ability
- Billing
- Clear oral/written communication
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Payroll and budgeting
- Relationship Building
- Mail handling
- Scheduling
- Inventory Control
- Staff Management
- Employee Supervision
- Staff hiring
- Employee Training
- Administrative Oversight
- Policy Implementation
- Workflow Optimization
- Documentation and control
Certification
- Certified welder
- Certified forklift operator
- Certified Boom life operator
- Certified scissor lift operator
Timeline
Office Manager
Hayes Trailer Sales
04.2024 - Current
Kaizen Technician
Kobe Aluminum
05.2022 - 11.2024
Medical Assistant
KY Indiana Foot and Ankel Doctor
03.2017 - 08.2018
Welding Technology
Southcentral Kentucky Community And Technical College
Lindsey Institute of Cosmetology
High School Diploma -
Logan County High School