Christian Tison
Cleburne,TX
Summary
Dynamic and detail-oriented professional with a clean driving record and strong customer service skills, honed at Yellow Rose Propane. Proven ability to optimize delivery routes and enhance customer satisfaction. Adept at multitasking and safety management, consistently achieving timely and safe deliveries while maintaining accurate logs and inventory levels.
Overview
15
15
years of professional experience
Work History
Driver
Yellow Rose Propane
Cleburne, TX
09.2023 - Current
- Operated propane delivery truck, ensuring timely and safe deliveries to residential and commercial clients.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted in loading and unloading propane tanks, prioritizing safety protocols throughout the process.
- Maintained accurate delivery logs, tracking fuel usage and customer information efficiently.
- Collaborated with dispatch team to optimize delivery routes for improved efficiency and customer satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly on-site.
- Monitored inventory levels of propane supplies, recommending reorder quantities to prevent shortages or delays.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Store Manager
Cash America Pawn
Benbrook, TX
06.2020 - 09.2023
- Led daily operations, ensuring compliance with company policies and procedures.
- Managed inventory control systems, optimizing stock levels for sales performance.
- Trained and developed staff, fostering a high-performance team environment.
- Analyzed sales trends, implementing strategies to enhance customer engagement and retention.
- Oversaw financial transactions, maintaining accurate records of cash handling processes.
- Coordinated promotional events, driving traffic and increasing overall store revenue.
- Resolved customer complaints effectively, enhancing satisfaction and loyalty rates.
- Conducted regular performance evaluations, providing constructive feedback to improve team efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Driver Helper
Sygma Network
Fort Worth, TX
03.2018 - 01.2020
- Assisted drivers in loading and unloading products efficiently.
- Supported safe delivery operations by verifying product accuracy and condition.
- Maintained cleanliness and organization of delivery vehicles and work areas.
- Communicated effectively with team members to ensure timely deliveries.
- Implemented best practices for equipment handling, improving overall workflow efficiency.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Lifted and carried packages weighing up to 80 pounds.
Order Fulfillment Warehouse Specialist
Mouser Electronics Inc.
Mansfield, SD
08.2017 - 02.2018
- Coordinated with cross-functional teams to enhance shipment accuracy and customer satisfaction.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Implemented process improvements that reduced order processing time and increased efficiency.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Specialist/Customer Service Representative
Freedom Data Systems
Fort Worth, TX
08.2016 - 07.2017
- Analyzed data trends to inform strategic decision-making processes.
- Implemented process improvements that increased efficiency across multiple departments.
- Match and reconcile manual pharmacy claims
- Match and reconcile automated pharmacy claims
- Work with assigned customers to approve pharmacy claims
- Prepare and maintain spreadsheets and reports as necessary
- Update open tickets daily in the call tracking system for customers that need assistance
- Educate customers on the reconciliation program and how to retrieve reports
- Comply with HIPPA guidelines
- DME billing and reporting
General Labor Position
Blattner Energy
09.2015 - 08.2016
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Ran drills and equipment on wind turbines
- Connected and tested wiring for wind turbines
- General labor and repair on wind turbines
- Ran a skid-steer loader
- Ran a front loader
- Drive forklifts to move equipment
- Solar panel installs
- DC T-body termination
- Ground wire termination
- Connected electrical wiring for wind turbines
- Lead of 6 crew members
- Member of the Safety Committee
Prim Tech
AT&T
Fort Worth, TX
04.2014 - 09.2015
- Diagnosed and resolved technical issues in telecommunications equipment.
- Conducted routine maintenance on network infrastructure to ensure optimal performance.
- Collaborated with cross-functional teams to implement service upgrades and improvements.
- Trained junior technicians on troubleshooting techniques and safety protocols.
- Installed U-verse in both residential and businesses
Installed internet in both residential and businesses
Troubleshoot and repaired U-verse TV and internet
Spliced cables and ran cabling
Installed network drops
Worked with RJ45 jacks
Testing cable/troubleshooting line issues and network issues
Worked on coax cable drops and converted to CAT5
Front End Supervisor
Kroger
Arlington, TX
04.2011 - 04.2014
- Supervised 20 employees, including schedules, breaks and vacations
- Trained employees on registers
- Responsible for meeting daily quotas for the front end registers
- Responsible for closing all registers and balancing all registers
- Responsible for daily deposits
- Responsible for submitting payroll
- Responsible for adding manual hour entries
Education
High School Diploma -
Kennedale High School
Kennedale, TX05-2013
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Loading and unloading
- Safety management
- Attention to detail
- Multitasking
- Computer skills
- Problem resolution
- Decision-making
Timeline
Driver
Yellow Rose Propane
09.2023 - Current
Store Manager
Cash America Pawn
06.2020 - 09.2023
Driver Helper
Sygma Network
03.2018 - 01.2020
Order Fulfillment Warehouse Specialist
Mouser Electronics Inc.
08.2017 - 02.2018
Specialist/Customer Service Representative
Freedom Data Systems
08.2016 - 07.2017
General Labor Position
Blattner Energy
09.2015 - 08.2016
Prim Tech
AT&T
04.2014 - 09.2015
Front End Supervisor
Kroger
04.2011 - 04.2014
High School Diploma -
Kennedale High School