Focused Emergency Dispatcher skilled in operating multi-line phone systems and utilizing dispatch software to log incidents accurately. Handles high-pressure situations with patience and situational awareness, ensuring clear communication among responders.
Overview
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Certification
Work History
911 Emergency Dispatcher
Dallas Baptist University Police
Dallas, Tx
03.2026 - 04.2026
Operated multi-line phone systems to receive emergency calls and dispatch units efficiently.
Utilized computer-aided dispatch software to log incidents and track response times accurately.
Monitored radio communications, ensuring clear and concise information exchange among responders.
Assisted in maintaining accurate records of calls for service and incident reports for review.
Provided support to law enforcement personnel by relaying critical information during emergencies.
Adapted quickly to high-stress situations, prioritizing tasks based on urgency and severity of incidents.
Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.