Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Umana

Union City

Summary

Proven track record at Federal Express, enhancing delivery efficiency and customer satisfaction through expert navigation and relationship-building skills. Excelled in package handling and time management, consistently exceeding performance targets. Demonstrated strong problem-solving abilities and attention to detail, contributing to streamlined operations and improved team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Courier

Federal Express
01.2010 - Current


  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Perform maintenance on vehicles to ensure for a safe delivery.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Escalated issues to supervisor for immediate remediation.

Checker/Sorter Package Handler

Federal Express
02.2005 - 01.2010
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
  • Collaborated with team members to streamline workflow and improve overall store efficiency.
  • Facilitated smooth communication between management team members regarding operational updates or concerns affecting the workplace''s productivity levels.
  • Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
  • Strapped items down over protective padding to secure throughout transportation.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Managed warehouse operations and verified proper shipment procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

High School Diploma -

Saint Mary's
Jersey City, NJ
06.2003

Skills

  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Time Management
  • Excellent driving skills
  • Package handling
  • Clean Driving Record
  • Valid Driver's License
  • GPS and route planning
  • Relationship building and rapport
  • Time Sensitive Deliveries
  • Heavy Lifting
  • Document Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Courier

Federal Express
01.2010 - Current

Checker/Sorter Package Handler

Federal Express
02.2005 - 01.2010

High School Diploma -

Saint Mary's

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Christian Umana