Christian Velasquez
Houston,Tx
Summary
Ambitious, career-focused job seeker, anxious to obtain any opportunity to advance property management career while achieving company goals. Dedicated student interested in applying excellent communication, hard work ethic and interpersonal skills. Experienced in Consulting, Maintenance management, data entry and handling money. Strengths in customer service. Can quickly memorize site details, product details and build customer relationships. Responsible and motivated ready to apply education and team work in the workplace. Offer excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Certified Sales and Leasing Consultant
American Communities
1711 Caroline
05.2026 - Current
- Facilitated leasing process by guiding clients through paperwork and requirements.
- Versed in Yardi and CRM IQ
- Developed strong client relationships through effective communication and personalized service.
- Conducted thorough market analysis to identify competitive pricing strategies.
- Collaborated with team members to enhance customer satisfaction and retention rates.
- Streamlined leasing operations by optimizing workflow and reducing turnaround times.
- Assisted in tenant retention initiatives, contributing to a positive living environment and community engagement.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Collected rent and tracked resident payments and information in the computer system.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Certified Leasing Consultant
BH Management, The Kacey At Kingwood
21919 Northpark Dr, Kingwood, Tx 77339
05.2024 - 05.2026
- Managed end-to-end accounts receivable, including delinquency notifications and debt collection.
- Executed legal property management protocols, including the preparation and delivery of lease violations and eviction notices.
- Enforced lease compliance and credit policies through structured collections and legal notification processes.
- Oversaw non-payment workflows, successfully recovering past-due balances while maintaining professional communication.
- Maintained knowledge of local attractions and services to assist visitors effectively.
- Understood and explained lease agreements to tenants clearly.
- Operation of Property Management Software (Yardi) & (CRM)
- Answer over the phone calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Maintain an organized work space area
- Administer Social Media/Marketing pages
- Resolved concerns from residents, prospects, and vendors professionally.
- Monitored property for lease violations and addressed issues promptly.
- Managed property reputation by responding to reviews and addressing concerns.
- Ensured a tidy and organized workspace to present a professional appearance.
- Process applications from prospective tenants including conducting credit checks and verifying references.
- Negotiate lease terms with prospective tenants while ensuring compliance with applicable laws and regulations.
- Conducted regular inspections of rental properties to ensure compliance with safety standards and maintain property value.
- Ensure compliance with fair housing laws
- Developed and maintained positive relationships with tenants, vendors, and contractors.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
Leasing Professional
CAF Management, The Kacey At Kingwood
21919 Northpark Dr, Kingwood, Tx 77339
02.2024 - 05.2024
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Assisted property managers in budget development and financial reporting, contributing to timely decision-making processes.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Implemented efficient screening processes to select qualified applicants while minimizing risk of delinquency or eviction.
- Participated in regular training sessions to stay updated on industry trends and best practices in property management.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Facilitated clear communication between residents and management staff, resolving disputes amicably when necessary.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Maintenance Helper / Porter
CAF Management, The Kacey At Kingwood
21919 Northpark Dr, Kingwood, Tx 77339
04.2023 - 02.2024
- Maintenance outside property
- Maintain Elevator areas
- Maintenance pool, and fountain amenities
- Make-ready prep for resident move ins
- Maintenance apartment appliances
- Operation of machinery
- Paint and Paint repairs
- Installation of appliances
- Repair of appliances
- Apply paint, stain and other finishes to paint surfaces using paintbrushes, rollers or sprayers
- Maintaining an inventory of supplies like paint brushes, rollers,tarps,screws, electrical equipment, gas equipment and manual equipment
- Removing old finish using scrapers, chemical compounds or blowtorches
- Communication with residents & occupants
- Communication with vendors
- ADA & OSHA compliant.
Helper
Putnam Fire & Security
Houston, TX
11.2022 - 01.2023
- Installation of alarm systems
- Reinstallation of out of date fire extinguishers
- Operation of fire extinguishers
- Inspecting and testing the fire panel and all fire alarm circuits.
- Wire work
- Maintenance programs and circuits
- Retrofit/Remodel
- Design and installation
Cashier/Stocker
Target
Atascocita
09.2021 - 12.2021
- Customer service full exposure to consumers regarding products and or questions or concerns with the store
- Sales regarding company debit and credit target red card
- Operating machinery, Registers, and Electronic devices
- Stocking products in the field and in storage management
- Conduction of products wear availability and locations
- Organization of products throughout store.
Labor worker
Grifaldo Construction
Kingwood, Tx
05.2019 - 10.2021
- Driveways, Roofing, Demolition, remodeling, tile, cover patios, pools and landscaping
- Customer service in relation to answering any questions or concerns a customer may have
- Cohesively operate in a team environment
- Operate and care for construction equipment and machines
- Help equipment operators, carpenters, and other skilled labor when necessary
- Prep construction sites by cleaning obstacles and hazards
- Load or unload construction materials
- Put together and take apart temporary structures, such as scaffolding
- Remove, fill, or compact earth
- Follow instructions from supervisors
- Assist craft workers
- Learning on-the-job training when necessary
- Perform site clean-up.
Education
High School Diploma -
Kingwood Highschool
2701 Kingwood Dr, Houston, TX 77339Skills
- Quick learner
- Customer service expertise
- Strong leader
- Organized
- Problem solver
- Rational
- Corporate policies and procedures
- Closing Techniques
- Team Collaboration
- Time management
- Close attention to detail
- Hard working
- Decision making
Accomplishments
Property of the year award 2023-2024
Occupancy rate improvement
Tenant Retention
Sales performance
Certification
Certified Leasing Consultant
Languages
Spanish
Full Professional
Timeline
Certified Sales and Leasing Consultant
American Communities
05.2026 - Current
Certified Leasing Consultant
BH Management, The Kacey At Kingwood
05.2024 - 05.2026
Leasing Professional
CAF Management, The Kacey At Kingwood
02.2024 - 05.2024
Maintenance Helper / Porter
CAF Management, The Kacey At Kingwood
04.2023 - 02.2024
Helper
Putnam Fire & Security
11.2022 - 01.2023
Cashier/Stocker
Target
09.2021 - 12.2021
Labor worker
Grifaldo Construction
05.2019 - 10.2021
High School Diploma -
Kingwood Highschool