Christian Warford
Automotive Shop Manager
Mountain View,California
Summary
Veteran Shop Manager with top-level skills in management and customer service. Likeable personality and customer-focused background coupled with expertise in general automotive repair. Talented at handling purchases, sales/logistics and overseeing bookkeeping and payroll activities. Voted #1 Auto Repair Shop multiple times and Voted #1 in customer service by Bay Area's Best publication. Ready to tackle new challenges and build success with exciting organization.
Overview
11
11
years of professional experience
Work History
Automotive Shop Manager
AAA Northern California
Mountain View, United States
06.2022 - Current
- Utilized exemplary negotiation skills to obtain fleet service accounts and assure quality standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created employee schedules to align coverage with forecasted demands.
General Manager
MPG Auto Service
Mountain View, CA
05.2011 - 06.2022
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Evaluated suppliers to maintain cost controls and improve operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Business
Foothill College
Los Altos, CA 05.2001 -
Skills
POS systems
undefinedAffiliations
Make-A-Wish Foundation, Santa Clara County Catholic Charities, San Francisco Junior Giants
Slowpitch Softball, Boating & Traveling
I play on multiple travel softball teams throughout the year. Boating at the lake is one of my favorite ways to unwind. I enjoy traveling whenever I can!
Timeline
Automotive Shop Manager
AAA Northern California
06.2022 - Current
General Manager
MPG Auto Service
05.2011 - 06.2022
Business
Foothill College
05.2001 -
Similar Profiles
Kevin MitchumKevin Mitchum
Senior Insurance Service Agent at AAA Northern California, Nevada & UtahSenior Insurance Service Agent at AAA Northern California, Nevada & Utah
John RiceJohn Rice
Member Experience Generalist / Supervisor at AAA Northern California, Nevada & UtahMember Experience Generalist / Supervisor at AAA Northern California, Nevada & Utah
Sandra DeesSandra Dees
Member Experience Associate at AAA Northern California, Nevada & UtahMember Experience Associate at AAA Northern California, Nevada & Utah
Isiah curryIsiah curry
Amazon Dsp Deliver at AmazonAmazon Dsp Deliver at Amazon
Suelney BrandaoSuelney Brandao
Private Nanny at Stacy WalterPrivate Nanny at Stacy Walter