Summary
Overview
Work History
Skills
Timeline
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Christian Watts

910 Woodard Ave ,AL

Summary

Transitioning from environment focused on precision and customer service, with solid background in handling complex data and resolving issues. Developed strong analytical and communication skills while ensuring accurate and efficient claims processing. Seeking to leverage these transferable skills in new and dynamic field.

Overview

5
5
years of professional experience

Work History

Auto Claims Processor

Pilot Catastrophe
06.2024 - 11.2024
  • Managed a high volume of claims, ensuring accurate documentation and proper followup.
  • Collaborated with other departments to resolve complex claim issues, resulting in satisfied customers.
  • Expedited claims process by effectively managing multiple tasks simultaneously while prioritizing urgent cases as needed.
  • Provided prompt responses to customer inquiries regarding their claims status or coverage details.
  • Updated policyholder information accurately, maintaining up-to-date records on each individual case.

Unloader Associate

Walmart Distribution
03.2022 - 08.2023
  • Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
  • Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
  • Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
  • Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.

Warehouse Worker

Amazon
01.2020 - 08.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Store Team Member

Taco Bell
06.2019 - 08.2020
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.

Skills

  • Effective communicator with strong verbal and written communication skills , facilitating, clear, and concise interactions with customers and colleagues
  • Coordinate appointments , meetings and task for claim adjusters
  • Ensure professional tone when interacting with customers & merchandise team

Timeline

Auto Claims Processor

Pilot Catastrophe
06.2024 - 11.2024

Unloader Associate

Walmart Distribution
03.2022 - 08.2023

Warehouse Worker

Amazon
01.2020 - 08.2021

Store Team Member

Taco Bell
06.2019 - 08.2020

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Christian Watts