Christian Whitekiller-Linder
Yakima,WA
Summary
Customer service professional with experience from waitressing to management, excelling in every job. Always willing and excited to learn and grow within your company.
Overview
13
13
years of professional experience
Work History
Cahier/Customer Service Specialist
Road Warrior Travel Center
Wapato, WA
09.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring consistency in daily reconciliations.
- Assisted customers with inquiries, providing information on products and services.
- Collaborated with team members to enhance customer service experience.
- Trained new staff on operational procedures and best practices for efficiency.
- Resolved customer issues promptly, fostering positive relationships and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Recovery Support Specialist
Triumph Treatment Services
Yakima, WA
01.2023 - 04.2023
- Greeted patients and assisted with the intake/assessment process. Inventoried all personal items and medications. Input medications into the HER. Set up rooms for the patients and their children. Assisted with the treatment planning process. Help patients set up appointments and provided transportation to and from. Support them with their children during difficult times.
Outreach Coordinator
Generating Hope
Wapato, WA
11.2021 - 12.2022
- Greeted and assisted clients with complete intakes and check ins and answering any additional questions. Trained, and oversaw employees in day to day operations. Assisted clients with transportation to and from official appointments. Completed full inventory on any and all donations and outreach orders. Took care of all hygiene clothing and bedding needs of each and every client.
1st Assistant Manager
Jimmy John's
Yakima, WA
06.2015 - 10.2017
- Organized and prepped necessary amounts of freshly baked bread, fresh cut vegetables and freshly sliced meats according to sales stats, specific to the time of year. Greeted and assisted customers with placing catering orders and online orders, as well as, walk in store orders. Answering any customer questions both in person and over the phone. Scheduled, trained, and oversaw employees in day to day operations. Completed weekly inventory of the entire store and projected sales.
Customer Service/Waitress
Wolf Den Restaurant and Gas Station
Wapato, WA
01.2013 - 01.2014
- Ran the main cash register and the drive through at the same time. Waitressed when people bought food. Responsible for cleanliness and stocking. Managed the smoke shop on certain days. Responsible for receiving telephone orders and preparing the food.
Education
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Heritage University
12-2013
Diploma - undefined
Pace high school
06-2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Refunds and exchanges
- Issue resolution
- POS system operations
- Staff training
- Attention to detail
- Loss prevention
- Loyalty program promotion
- Multitasking and organization
Timeline
Cahier/Customer Service Specialist
Road Warrior Travel Center
09.2023 - Current
Recovery Support Specialist
Triumph Treatment Services
01.2023 - 04.2023
Outreach Coordinator
Generating Hope
11.2021 - 12.2022
1st Assistant Manager
Jimmy John's
06.2015 - 10.2017
Customer Service/Waitress
Wolf Den Restaurant and Gas Station
01.2013 - 01.2014
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Heritage University
Diploma - undefined
Pace high school