Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Whitley

San Diego,CA

Summary

Organized and motivated employee eager to apply organizational skills and time management in various environments. Hard worker ready to contribute to team success. Results focused.

Overview

17
17
years of professional experience

Work History

Auto Damage Adjuster

GEICO
Poway, CA
04.2022 - 11.2024
  • Review vehicles involved in accidents in order to accurately determine the scope of necessary repairs
  • Collect applicable reports and video evidence from relevant businesses and claimants to make an initial fraud determination
  • Document the nature of liability with regard to the accident by assessing available information
  • Coordinate with body shops to establish reasonable repair times based on vehicle damage
  • Monitor labor times and replacement part procurement to ensure cost-effective repairs, generating millions in annual savings
  • Assist the customer with any potential issues with repairs or regarding policy coverage
  • Partner with shops to address any unforeseen damages, problems with component availability, and take the needed steps to remedy them in order to maintain the repair timeline
  • Maintain detailed notes on all interactions with insured individuals, claimants, and repair shops in order to satisfy state and local insurance laws

Package Data Supervisor

United Parcel Service, UPS
San Diego, CA
09.2007 - 11.2020
  • Prompt analysis of mishandled and misdelivered packages to ensure successful delivery to our customers
  • Assisted in implementing Telematics system to help reduce driver on road hours, miles and improve package flow efficiency
  • Analysis of shipment data using various software programs and maintaining of postal delivery databases
  • Collaborating with senior management and package drivers to create optimized delivery routes in a rapidly changing business landscape
  • Creation of custom reports to increase efficiency across multiple divisions of the business(safety, employee training, package delivery)
  • Training of employees in regards to properly loading package cars and safe work methods, also auditing truck loads
  • Data forecasting to substantiate company payroll
  • Would act as an intermediary between UPS and vendors for shipment information

Warehouse Associate

Best Buy
San Diego, CA
10.2009 - 01.2013
  • Received deliveries, scanned packages and updated orders in internal database
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
  • Provided knowledgeable customer service while on the salesfloor while multi-tasking to finish stocking departments
  • Generated warehouse shipping documents, packing lists and invoices
  • Put new methods in place to increase backstock capabilities and stock capacity

Education

General Studies

Cuyamaca College
El Cajon, CA

Skills

  • Critical thinker
  • database analysis
  • Friendly, positive attitude
  • Eager to learn
  • Strong verbal communication
  • Information systems management
  • Able to succeed unsupervised

Timeline

Auto Damage Adjuster

GEICO
04.2022 - 11.2024

Warehouse Associate

Best Buy
10.2009 - 01.2013

Package Data Supervisor

United Parcel Service, UPS
09.2007 - 11.2020

General Studies

Cuyamaca College

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