Christian Williams
Chesterfield,Michigan
Summary
Competent BHA knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
5
5
years of professional experience
Work History
Direct Care Worker
Innovative Housing Development
Port Huron, MI
09.2024 - Current
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Patient Care Technician
UHS
Auburn Hills, MI
09.2024 - 12.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
Milieu Coordinator
Harbor Oaks Psychiatric Hospital
35051 23 Mile Rd
07.2023 - 08.2024
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Behavioral Health Technician
Harbor Oaks Psychiatric Hospital
New Baltimore, MI
06.2022 - 07.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 15 mins. to check on residents.
- Facilitated on-site activities, support groups and outings for clients.
- Searched resident belongings prior to and during stays.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Charted on each patient daily.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed client intake procedures according to internal standards for new admissions.
- Conducted client rounds to check on residents.
Sales Associate
Burlington Inc.
Chesterfield, MI
02.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Associate
Famous Footwear
Chesterfield, MI
06.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
No Degree - Psychology
Oakland University
Rochester, MI04.2025
Skills
- Administrative Support
- Physical Condition Assessments
- Team Meetings
- Medical Terminology Knowledge
- Crisis Resolution
- Behavior Observation
- Patient Intervention
- Coordinating Care
- HIPAA Requirements
Timeline
Direct Care Worker
Innovative Housing Development
09.2024 - Current
Patient Care Technician
UHS
09.2024 - 12.2024
Milieu Coordinator
Harbor Oaks Psychiatric Hospital
07.2023 - 08.2024
Behavioral Health Technician
Harbor Oaks Psychiatric Hospital
06.2022 - 07.2023
Sales Associate
Burlington Inc.
02.2021 - 08.2021
Sales Associate
Famous Footwear
06.2020 - 08.2021
No Degree - Psychology
Oakland University