Christian Williams
Murfreesboro,TN
Summary
I'm an Encouraging leader and problem solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship building skills. I'm Proficient in using independent decision making skills and sound judgment to positively impact company success. Im dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I'm not afraid to take on any challenge or intimidating situation. I love the satisfaction of success, and I'm more driven than ever to succeed. I want what's best for me and everyone around me. I strive to build relationships with team members and customers as that is an important factor to me. To build camaraderie with customers is special and also very important in the sales industry.
Overview
3
3
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot Store
11.2024 - Current
- Followed procedures at all times for personal and team safety.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
- Provided leadership to my team to ensure the job was done quick and efficiently.
Customer Service Staff Member
Publix
10.2021 - 06.2024
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Received numerous accolades from customers for outstanding service, contributing to a positive company reputation.
- Strengthened communication skills through regular interactions with others.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Developed strong leadership skills as a front end coordinator to ensure associates were working properly and provided assistance when needed.
- Worked in the cash office that came with the ability to give manager overrides, count and balance tills, balance the safe, manage reports, and ensured front end operations were running efficiently.
- Selfless individual that always wants to make people around better at their job
Education
Bachelor of Science - Finance
Motlow State Community College
Smyrna, TN05-2027
High School Diploma -
Blackman High School
05.2021
Skills
- Problem Resolution
- Money handling abilities
- Customer Focus
- Teamwork and Collaboration
- Work Prioritization
- Calm and Professional Under Pressure
- Critical Thinking
- People person
- Communication
- Fearless
- Quick Learner
Timeline
Order Fulfillment Associate
The Home Depot Store
11.2024 - Current
Customer Service Staff Member
Publix
10.2021 - 06.2024
Bachelor of Science - Finance
Motlow State Community College
High School Diploma -
Blackman High School
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