Christian Williams
Little Elm
Summary
Dynamic customer service professional with over 5 years of experience. Expert in guest management and safety compliance, consistently enhancing customer satisfaction through effective communication and problem resolution. Proficient in POS operation and cash handling, ensuring smooth transactions in high-pressure environments. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bay Host
TopGolf
Frisco
04.2025 - Current
- Welcomed guests and assigned them to appropriate bays for their play experience.
- Monitored guest activity to maintain safety and adherence to facility rules.
- Processed payments accurately using cash registers or point-of-sale systems.
- Ensured compliance with all safety regulations including fire safety codes and procedures.
- Maintained an up-to-date knowledge of local events, attractions, restaurants.
- Communicated any changes in policy or pricing to customers in accordance with management guidelines.
Server
Flix Brewhouse
Little Elm
01.2022 - 09.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained new servers on menu knowledge and customer engagement techniques.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Handled cash transactions and maintained accurate cash register operations.
- Provided exceptional service to high volume of daily customers.
Skills
- Guest management
- Safety compliance
- POS operation
- Policy communication
- Event knowledge
- 5 years in Customer service
- Cash handling
- Flexible and Adaptive
Certification
- Food Handler Certified
Timeline
Bay Host
TopGolf
04.2025 - Current
Server
Flix Brewhouse
01.2022 - 09.2024