Christian Wright
Palm Harbor,FL
Summary
Proactive and customer-focused, excelled at Publix by enhancing customer satisfaction and streamlining front-end operations. Demonstrated exceptional time management and problem-solving skills, leading to improved store efficiency and customer service quality.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix
03.2023 - 09.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer issues with professionalism, escalating concerns to management when necessary.
- Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.
Education
High School Diploma -
Enterprise High School
2495 Enterprise Rd Clearwater, FL 33763 05-2024
Skills
- Customer engagement
- Time management
- Store cleaning
- Problem-solving skills
- Listening skills
- Hospitality services
- Conflict management
Timeline
Front Service Clerk
Publix
03.2023 - 09.2024
High School Diploma -
Enterprise High School
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