Christianah Olukoju
Decatur,GA
Summary
Reliable Pharmacy Technician experienced in preparing, filling, and labeling medications. Delivered exceptional customer service by anticipating needs, addressing concerns, and resolving issues promptly. Maintained focus and a positive attitude in high-pressure environments while effectively managing pharmacy inventory and coordinating between prescribers, insurance companies, and customers.
Overview
11
11
years of professional experience
Work History
Certified Pharmacy Technician
Young Life Pharmacy
Decatur, GA
01.2025 - Current
- Dispensed medications accurately and efficiently to patients.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Assisted pharmacists in compounding medications according to prescriptions.
- Processed insurance claims and verified patient coverage details.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Entered patient profile information into computer systems accurately and completely.
- Established and updated patient profiles, medications and insurance details.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventory levels and ensured timely restocking of supplies.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Collaborated with healthcare professionals to optimize patient care services.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Assisted pharmacist with clearing a high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Waitress
Preview Atlanta
Atlanta, GA
09.2021 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Monitored customer activity to ensure prompt service and satisfaction. to quickly spot leaving guests and clear tables for future patrons.
- Followed strict recipes and drink measurements to minimize product use.
- Executed opening and closing duties, including printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory to ensure smooth operations.
- Collected and organized cash banking supplies for efficient service. and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product usage.
- Recruited and trained new bartenders and barbacks to help maintain a talented team.
Restaurant Leader
Dunkin'
Covington Hwy, GA
06.2021 - 09.2021
- Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience
- Addressed specific guest needs and resolved issues promptly, enhancing overall satisfaction
- Maintained adherence to brand standards, consistently delivering quality food and beverage
- Maintained a clean and neat workstation; completed thorough cleaning of guest areas.
- Completed all mandatory training sessions to ensure compliance with company standards. and support the training of other team members.
Store Manager
Dunkin'
Old National
02.2020 - 06.2021
- Foster team environment through respect, coaching, feedback, recognition of achievements, resolution of employee concerns, and effective communication
- Facilitated recruitment, selection, and training of Crew Members and Shift Leaders to build a capable team
- Enhanced team member development through cross training, deployment, and delegation of responsibilities
- Hold team members accountable for their behavior and performance, addressing concerns promptly.
Store Manager
Dunkin'
Braselton
08.2019 - 02.2020
- Drove sales by executing restaurant standards and implementing marketing initiatives
- Assessed restaurant performance, developed action plans to target opportunities, and implemented strategies to achieve goals
- Delegate and lead processes to control labor costs, food costs, and cash
- Ensure the safety and security of the team and guests through a focus on preventative maintenance and cleanliness
- Ensured adherence to restaurant, brand, and franchisee policies to maintain operational consistency.
Assistant Manager
Dunkin'
Grayson
03.2016 - 08.2019
- Developed bi-weekly schedule for 10 hourly employees to ensure optimal staffing
- Implemented procedures to triple throughput by improving productivity.
- Trained assigned and site-based staff in proper use of specialized tools, materials, and equipment
- Performed preventive maintenance to keep equipment in good running condition
Education
Chemistry
Valdosta State University
Valdosta, GASome College (No Degree) - Pre-Pharmacy
Mercer University
Macon, GASkills
- Prescription verification
- Medication dispensing
- Insurance verification
- Pharmacy compliance
- Patient data management
- Inventory management
- Pharmacy collaboration
- Pharmacy training
- Multitasking and prioritization
- Problem solving
- Written and verbal communication
- Interpersonal communication
Timeline
Certified Pharmacy Technician
Young Life Pharmacy
01.2025 - Current
Waitress
Preview Atlanta
09.2021 - 11.2024
Restaurant Leader
Dunkin'
06.2021 - 09.2021
Store Manager
Dunkin'
02.2020 - 06.2021
Store Manager
Dunkin'
08.2019 - 02.2020
Assistant Manager
Dunkin'
03.2016 - 08.2019
Chemistry
Valdosta State University
Some College (No Degree) - Pre-Pharmacy
Mercer University