Christian Jet Sarol
Kīhei,USA
Summary
Nature enthusiast with a deep connection to the outdoors, born and raised in Maui, Hawaii. Engages in activities such as fishing, hunting, diving, surfing, and playing music. Experienced different cultures by living in the Philippines during 5th grade and Arizona for senior year of high school. Developed a diverse skill set through work experience at Raising Canes, Safeway, and Four Seasons including strong communication abilities, exceptional customer service, a friendly demeanor, effective verbal communication skills, and excellent time management. Possesses physical strength to lift heavy objects weighing over 80lbs. Quick learner with a knack for technology, adaptable and eager to acquire new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Guest Attendant
Four Seasons Resort Maui at Wailea
08.2024 - Current
- Contributed to hotel reputation for excellent customer service through consistent positive feedback from guests.
- Maintained inventory of supplies for guest amenities, ensuring a well-stocked supply was always available for immediate use.
- Facilitated smooth communication between guests and hotel staff, ensuring efficient service provision throughout their stay.
- Collaborated with housekeeping staff to maintain cleanliness and orderliness of all guest rooms and common areas.
- Served as a knowledgeable resource for guests seeking information about local attractions, events and amenities, enhancing their overall experience during their stay.
- Coordinated with other departments to fulfill special guest requests or address concerns promptly, demonstrating teamwork in action.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen conditions
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replenished guest room water glasses, toiletries, and paper products.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Upheld hotel policies and procedures by providing high level of customer service.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Personalizing guest experiences
Courtesy Clerk
Safeway
01.2023 - 09.2023
- My responsibility were:
- Bagging For Customers
- Assisting registrars, management, and different grocery Departments
- Cleaning: Sweeping and Mopping of all Restrooms, management offices, department front-ways, all aisles and all check stands and front and back of store
- Cleaning of any spills, any broken items.
- Return and re-stocking of any items
- Discarding of any non-perishable food products
- Customer service responsibilities are but not limited to: Assistant in shopping with any persons with disabilities that restrict them from shopping, locating different items, products, and departments and assistance in loading Groceries
- Assisting in receiving products
- Collection of boxes and trash all throughout store and discarding garbage bags.
- Collection of shopping carts and Disabilities scooters throughout parking lot and store
food prep/cook and service worker
Raising Cane's
08.2022 - 01.2023
- My responsibilities were:
- Food preparation and cooking
- Washing of dishes
- Cleaning and maintaining cleanliness of front-end, back-end and restroom: sweeping, mopping and wiping down.
- Disposal of any garbage
- I also would work the front registrars and drive-thru from time to time.
Education
High school diploma - undefined
Desert Ridge High School
Mesa, AZ05.2024
High school - undefined
Maui High School
Kahului, HI05.2023
Skills
- Customer service
- Time management
- Communication skills
- English
- Leadership
- Guest services
- Restaurant experience
- Willing to help
- Able to Adjust to work conditions
- Able to To complete tasks in a quick, versatile manner
- Quick learner
- Teamwork
- Housekeeping
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Hospitality background
- Excellent oral and written communication
- Folding clean laundry
- Window cleaning
- Customer-oriented
- Physically strong
- Chemical handling
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Customer assistance
- Patience and tolerance
- Safety awareness
- Problem resolution
- Product restocking
- Product knowledge
Certification
- Driver's License
- June 2023 to March 2025
Languages
English
Native or Bilingual
Tagalog
Professional Working
Ilocano
Limited Working
Timeline
Lead Guest Attendant
Four Seasons Resort Maui at Wailea
08.2024 - Current
Courtesy Clerk
Safeway
01.2023 - 09.2023
food prep/cook and service worker
Raising Cane's
08.2022 - 01.2023
High school diploma - undefined
Desert Ridge High School
High school - undefined
Maui High School
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