Raquel Harvey

• At the end of 2018, I was able to redirect the team towards customer service and client relations, improving our standing in the community and rebranding the company as a boutique service creating a 20% increase in sales over the next year
• Training the crew in preparation presentation and planning we were able to increase employee pay; creating a strong reliable work force
• During the next year I was able to start the company social media presence, offer professional photography of inventory and build a website with 20 thousand views in the first month
• Over then next few years I was able to establish a corporate base and increase sales another 25+ %
• Creating efficiency, scouting problems and creating solutions is my goal and I always succeed

Maui Rents has become 100% functional without loss of staff, by implementing drug testing conducting peer reviews and starting new incentive programs; Our staff has carried this company into new levels.

• Oversaw and improved deliveries through proactive coordination of daily operations.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Satellite Office manager

• Ophthalmic tech
• Customer service
• Patient care
• Management of Medical records
• Medical tech and tech manager
• Minor surgery assistant
• Reduced waste of medical equipment by 60%
• Improved Equipment lifespan by 100% by implementing maintenance logs and scheduled repairs.

• Guest services
• Guest relations
• Maintain positive atmosphere
• Manage Client concerns
• Oversaw operations of 6 employees
• Improved client relations by 45%

• Working up patients
• Assisting doctor
• Performing diagnostic tests : OCT Visual fields
• Fundus photography
• External disease photography
• Medical liaison
• Refill prescriptions
• Assisting in office procedures
• Increased revenue 15% by suggesting "baseline medical testing" for new patients.