Oscar C Coleman III
Atlanta, GA,GA
Summary
Dynamic Business Manager with a proven track record at OPCMIA Local 148, excelling in financial management and team leadership. Spearheaded process improvements that enhanced operational efficiency, while fostering strong client relationships and driving member engagement. Adept at strategic planning and mentoring, contributing to a culture of continuous improvement and organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Manager
OPCMIA Local 148
4100 Martin Luther King Jr Dr. SW Atlanta GA 30336
04.2020 - 10.2025
- Managed daily operations to ensure efficient workflow and resource allocation.
- Coordinated training programs for new members on safety protocols and organizational procedures.
- Developed strategies to enhance member engagement and participation in union activities.
- Oversaw budget management, ensuring financial resources aligned with operational goals.
- Implemented process improvements that increased efficiency in administrative tasks.
- Fostered collaboration among departments to streamline communication and project execution.
- Analyzed operational data to identify trends, informing strategic decision-making processes.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Cultivated culture of continuous improvement by encouraging innovation and critical thinking within team.
- Enhanced customer satisfaction, providing personalized service solutions based on client feedback.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Improved operational efficiency by adopting new technologies and training staff on best practices.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
High School Diploma - Art Education / Medical
Warren Central High School
Bowling Green, KY05.1987
Skills
- Financial management
- Customer service
- Project management
- Employee management
- Documentation and reporting
- Business development
- Customer relationship management
- Decision-making
- Negotiation
- Issue resolution
- Customer relations
- Client relationship management
- Sales and marketing
- Team building and leadership
- Business planning
- Operational leadership
- Budget creation
- Business administration
- Strategic planning
- Employee motivation
- Employee scheduling
- Process improvement
- Risk assessment and management
- Data confidentiality
- Consulting
- Staff management
- Marketing management
- Financial administration
- Cross-functional communication
- Staff training
- Budget administration
- Partnership development
- Policy implementation
- Coaching and mentoring
- Strategic initiatives
- Recruiting and hiring
- Safety protocols and procedures
- Verbal and written communication
- Business management
- Teamwork and collaboration
- Marketing strategies
- Customer service management
- Business marketing
- Team leadership
- Relationship building
- Staff training/development
- Delegating work
- Goal setting
Affiliations
Working well with the Building Trades and Companies in bringing awareness for members and association
Certification
OSHA requirements, ACI certifications, TWIC card, NCCER , CDL shuttle truck acquired and hazmat /w placard cards, CPR training / safety training, Silica, confined space w/camera operations training, VR equipment, DOL standards/requirements , bobcat, forklift, dump truck, blueprint implementation, dynamite and explosives certificate
Languages
Spanish
Limited Working
Timeline
Business Manager
OPCMIA Local 148
04.2020 - 10.2025
High School Diploma - Art Education / Medical
Warren Central High School