Christian Michael Laufer
North Clarendon,VT
Summary
A high-energy, entrepreneurial, and result-driven 30-year-old with 17 years of combined experience in General Management, Food and Beverage, Operations, Real Estate, and Sales. I excell in creative problem solving, optimizing processes, and implementing strategies to increase efficiency and productivity. My expertise lies in identifying, streamlining, and transforming organizations to foster high-performing teams, achieve cost reductions, and drive sustainable profitability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Lookout Tavern
05.2021 - Current
- Operations: Hiring, training, scheduling, ordering, logistics, inventory and payroll.
- Talent acquisition: Recruiting, interviews, hiring, and preparation of legal documents for onboarding.
- Employees(30+): Hiring, training, payroll, conflict resolution, staff events and mentorship.
- Marketing: Social media, in-person events, TV ads local print ads, and local business relationships.
- Events: Selling, creating, managing, and working banquets for private events.
- Menu: Menu design, placement, and pricing are based on best practices in industry ensuring food costs, liquor costs, and quality.
- Point of Sale: POS System Building, Changes, and Maintenance.
- Promotions: Developed and managed new discounts, promotions, events, and fundraisers in the local community.
- Work Environment: Increased staff morale, enforced positive communication, and built team members based on their career goals.
Sales Representative
Killington Distillery
05.2020 - 05.2021
- Increased sales revenue by identifying and targeting high-potential accounts.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Lead Server- Team Leader (Winter Seasonal)
Killington Ski Resort (POWDR Corp)
11.2016 - 04.2020
- Redesigned floor, bar, and overflow area to increase seating capacity and overall sales for restaurant.
- Management of inventory, ordering, and overall organization.
General Manager
Clarion Hotel by Choice Hotels
04.2019 - 01.2020
- Optimized the restaurant to reduce costs, increase revenue and maximize profitability.
- Increased Food and Beverage-related Revenue by $250,000 year over year.
- Reduced Liquor cost from 36% to 22% in 4 months.
- Reduced labor costs by 25% in 2 months.
- Reduced food costs from 40% to 33% in 3 months.
Director of Sales and Marketing (Remote)
Arrivedo
05.2017 - 04.2019
- Increased personal sales by 40% year over year.
- Increased team sales by 33% year over year.
- Managed an in house team of 10 sales agents and 2 marketing specialists.
- Developed and provided a one on one sales training program with a community of over 1500 trainees.
- Created professional training websites, documents, and videos.
Assistant Operations Manager
Frog Commissary
01.2011 - 01.2018
- Managed, and operated the bar portion of the catering business.
- Set up bars and liquor pulls for events over 10,000 people.
- Managed and organized $50,000 of liquor, beer and wine.
Sales Manager Trainee
Enterprise Holdings
09.2015 - 03.2016
- Completed Sales Manager Training Program.
- Top sales performer in region rank 5 of 500.
Education
Bachelor of Science in Business Administration -
La Salle University
Philadelphia, PA05.2015
Skills
- Business Development
- Cost reduction
- Problem solving
- Strategic Planning
- Financial management
- Management
- Talent Acquisition
- Sales Analysis
Certification
Notary License
Serv Safe Certification
Vermont Liquor Certification
Leadership and Coaching Certification
Microsoft Office - Cibertec
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
General Manager
Lookout Tavern
05.2021 - Current
Sales Representative
Killington Distillery
05.2020 - 05.2021
General Manager
Clarion Hotel by Choice Hotels
04.2019 - 01.2020
Director of Sales and Marketing (Remote)
Arrivedo
05.2017 - 04.2019
Lead Server- Team Leader (Winter Seasonal)
Killington Ski Resort (POWDR Corp)
11.2016 - 04.2020
Sales Manager Trainee
Enterprise Holdings
09.2015 - 03.2016
Assistant Operations Manager
Frog Commissary
01.2011 - 01.2018
Bachelor of Science in Business Administration -
La Salle University
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