Christie Buffington

• Educated patients on pre-visit requirements, contributing to improved compliance and satisfaction.
• Led training sessions for new medical assistants, fostering a collaborative team environment.
• Developed strategies for efficient communication between departments, enhancing operational effectiveness.
• Monitored patient feedback to identify areas for service improvement and implemented solutions.
• Collaborated with physicians to develop comprehensive care plans tailored to each patient's unique needs.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Called and faxed pharmacies to submit prescriptions and refills.

• Verify income data for eligibility and update records
• Monitor and adapt to Medicaid policy changes
• Review medical documentation for program compliance
• Maintain current knowledge of Medicaid laws
• Address customer inquiries for satisfaction

• Check in patients using Epic EMR
• Obtain vitals, perform injections, phlebotomy
• Assist with procedures and DOT physicals
• Call in medication refills and handle prior authorizations
• Conduct Covid testing and manage patient orders

• Supervise and train medical staff on patient intake procedures
• Maintain accurate electronic health records and prepare daily charts
• Oversee administrative tasks including filing and insurance billing
• Conduct quality assurance checks to ensure safety protocols
• Assist physicians with clinical tasks and minor procedures

• Check in patients using EMR
• Obtain vitals, EKGs, phlebotomy, IVs
• Assist with office procedures
• Coordinate medication refills and prior authorizations
• Schedule and manage appointments and lab orders
• Assisted in patient scheduling, optimizing workflow and reducing wait times.

* Check in students, vitals, and administer medications

* Perform hearing and vision screens

*GRITS and maintain state records

* Teach students safety and perform school-wide drills

• Assist with minor office procedures
• Manage medication refills and prior authorizations
• Order supplies, labs, and process patient check-outs
• Administered patient vitals and medical histories to support efficient clinical operations.
• Managed electronic health records, ensuring compliance with privacy regulations.
• Collaborated with healthcare team to develop patient care strategies, improving overall satisfaction.
• Trained new staff on office procedures and best practices for patient interaction.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.