Christie Cannon
Columbia,SC
Summary
Reliable, and enthusiastically pursuing opportunities to add immediate value to a growing team. I am Inspired to help others and is driven to apply unfailing work ethic to meet objectives and is fully committed with skills for multitasking and managing time well. A very organized and dependable candidate successful at managing multiple priorities with a positive attitude. I possess the willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Babcock Center
West Columbia, SC
10.2023 - Current
- Maintain clean, safe, and well-organized patient environment.
- Document progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintain clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitor progress and documented patient health status changes to keep care team updated.
Assistant Manager
McDonalds, Columbia SC
Columbia, SC
05.2020 - 05.2023
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
General Manager
Burger King
Columbia, SC
02.2013 - 05.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Education
High School Diploma -
Batesburg-Leesville High School
Batesburg, SC06.1993
Skills
First aid and safety
Behavior redirection
Client Support
Compassionate Caregiving
Medication Administration
Behavioral Management
Client documentation
Decision-making support
Health and safety requirements
Patient Care
ADL support
Client Transportation
Social Skills Development
Crisis Management
Recreational Activities
Certification
- ServSafe Food Handler's Certification
Timeline
Direct Support Professional
Babcock Center
10.2023 - Current
Assistant Manager
McDonalds, Columbia SC
05.2020 - 05.2023
General Manager
Burger King
02.2013 - 05.2020
High School Diploma -
Batesburg-Leesville High School