Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christie Conley

Georgetown,TX

Summary

Adept at problem identification and innovative thinking, I leveraged these skills at Amazon to enhance warehouse efficiency and at Walmart to boost customer satisfaction. My creative solutions and calm demeanor under pressure have consistently improved operations and service levels, showcasing my ability to drive positive outcomes in challenging environments.

Highly analytical and creative problem solve responsible for identifying, analyzing and resolving difficult or complex issues. Devised innovative solutions with outside-the-box thinking. Used unique strategies to foster organizational growth.

Tenacious Problem Solver researched and analyzed data to identify trends and improvement areas. Smart individual developed plans for implementing solutions and presented findings to stakeholders. Remained calm and poised in stressful situations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Problem Solver

Amazon
12.2021 - Current
  • Defined problem to identify, prioritize and select alternatives.
  • Looked outside known experience to find solutions and produce results.
  • Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.
  • Optimized space utilization within the warehouse by efficiently organizing received items based on size, weight, and category requirements.
  • Maintained a clean and organized work environment, optimizing productivity and minimizing errors.
  • Kept production lines running smoothly and efficiently at all times.
  • Trained new team members on ICQA procedures, ensuring consistent quality standards across the team.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.

Door Host

Walmart
08.2021 - 12.2021
  • Conveyed important information to guests regarding promotions, upcoming events, and venue updates.
  • Elevated customer engagement by promoting special offers, loyalty programs, and upcoming events during interactions at the door.
  • Assisted in handling emergency situations calmly while coordinating with appropriate staff members or authorities when necessary.
  • Increased guest satisfaction by promptly addressing their concerns or inquiries at the door.
  • Provided exceptional customer service which led to an increase in repeat clientele and positive online reviews.

Education

High School Diploma -

Boswell High
Saginaw, TX
01-2001

Skills

  • Problem Identification
  • Logical reasoning
  • Creative solutions
  • Innovative thinking
  • Product Knowledge
  • Calm and Professional Under Pressure

Certification

I was awarded The second highest in Pack Mix and my manager also gave me a Certificate as well as a Gold vest.

Timeline

Problem Solver

Amazon
12.2021 - Current

Door Host

Walmart
08.2021 - 12.2021

High School Diploma -

Boswell High
Christie Conley