Increased team productivity by effectively delegating tasks and setting clear expectations.
Managed multiple projects simultaneously.
Evaluated team performance regularly, providing constructive feedback for continuous improvement.
Communicated progress updates frequently to upper management, maintaining transparency on project status.
Nurtured strong relationships with customers to ensure customer satisfaction
Implemented new strategies, leading to higher customer satisfaction rates and repeat business.
Lead Person
SoPakCo Distribution
04.2001 - 04.2010
Coordinated delivery and pick-up schedules for company vehicles.
Answer emails and phone calls assist customers with issues.
Conduct inventories.
Load and unload truck and railcars. Create loading patterns.
Process bill of ladings for receipt and shipping.
Check in truck drivers for loading and unloading.
Warehouse Forklift Operator
SoPakCo Distribution
11.1999 - 04.2001
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Unloaded and stacked materials by raising and lowering lifting devices.
Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
Pack Out
Plus Mark
04.1999 - 07.1999
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Floor Manager
RCM
01.1997 - 04.1999
Managed store inventory and stock levels to maintain availability of products.
Oversaw supply restocking, area cleaning, and product organization.
Education
Walters State Community College, Morristown, TN
Honors Diplomia -
South Greene High School, Greeneville, TN
05.1996
Skills
Customer service
Inventories
Dispatch trucks
Use a handheld scanner
Operate a forklift
Roll clamp
Slip sheeter
Timeline
Lead Person - SoPakCo Distribution
04.2001 - 04.2010
Warehouse Forklift Operator - SoPakCo Distribution