Christie Henderson
Evadale,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills while maintaining information security.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Check Into Cash
04.2016 - 09.2017
- Followed customer service policies and procedures to meet and exceed industry service standards.
- Maintained up-to-date knowledge of product and service changes in order to cross-sell effectively
- Calculated correct totals, updated accounts, and maintained detailed records
- Processed customer transactions and maintained accurate cash drawer
Bank Teller
SouthTrust Bank
02.2000 - 05.2001
- Processed customer transactions promptly, minimizing wait times.
- Reconciled cash drawer and resolved discrepancies.
- Answered customer inquiries in person and via telephone regarding accounts, services charges, and interest rates.
- Sold and cross-sold bank products to new and existing customers.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Office Manager
ANCO Plumbing & Heating, Inc
09.1994 - 12.1999
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Answered and managed incoming and outgoing calls while recording accurate messages for employees.
Education
High School Diploma -
Texas City High School
Texas City, TXSkills
- Paperwork Processing
- Information Security
- Customer Service
- Bookkeeping
- Administrative tasks
- Money handling abilities
Timeline
Customer Service Representative
Check Into Cash
04.2016 - 09.2017
Bank Teller
SouthTrust Bank
02.2000 - 05.2001
Office Manager
ANCO Plumbing & Heating, Inc
09.1994 - 12.1999
High School Diploma -
Texas City High School
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