Christie Jenkins
Gloucester,VA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job title position. Ready to help team achieve company goals. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
16
16
years of professional experience
Work History
Store Manager
Dollar Tree
11.2017 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Bakery Supervisor
Busch Gardens Williamsburg
05.2007 - 11.2017
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Established proper procedures for waste management, sanitation, food handling and safety.
- Performed opening and closing duties for department.
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work.
- Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
- Maintained inventory control and ordered supplies on monthly basis.
- Maintained and controlled inventory of baked goods.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Developed cost-effective strategies to drive bakery sales and optimize profits.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Received, logged and inspected shipments for quality and accuracy
Education
GED -
Gloucester High School
Gloucester, VA02.2006
Skills
- Promotional Planning
- Store Display Creation
- Maintaining Clean Work Areas
- Proper Staffing
- Expense Reports
- Bank and Safe Deposits
- Order Management
- Staff Management
- Shrink Reduction
- Cash Management
- Seasonal Displays
- Sales Operations
- Accurate Cash Handling
Timeline
Store Manager
Dollar Tree
11.2017 - Current
Bakery Supervisor
Busch Gardens Williamsburg
05.2007 - 11.2017
GED -
Gloucester High School
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