Christie Juarez

Worked on and off at this facility due to moving/school schedule.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
• Entered data from pet records and office visits into computer system.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained office and waiting room, keeping common areas clean and tidy.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

• Communicated pertinent information to clients via phone, email, and mail.
• Interviewed clients to obtain information relevant to cases.
• Collaborated with attorneys to develop strategies for each case.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Assisted in filling USCIS forms and submitting them via mail.

• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Answered owner animal health questions and advised on best care practices.
• Processed new patients and updated client records with key information using Cornerstone.
• Administer medications, vaccines and treatments as instructed by veterinarian.