Hi, I’m
CHRISTIE OAR
Kennewick,WA
It is never too late to be what you might have been.
George Eliot
Summary
Dedicated and professional individual with a strong work ethic, seeking an opportunity to contribute expertise and collaborate with a dynamic team. Collaborative leader dedicated to partnering with coworkers to promote an engaged and empowering work culture. Demonstrated strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Logical supervisor with over 25 years of experience, poised when communicating with coworkers, clients, and vendors. Great at analyzing and resolving complex issues, while also documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environments.
Overview
2025
years of professional experience
Work History
Columbia Point Golf Course
Customer Service
05.2024 - Current
Job overview
- Developed working relationships with internal and external customers while assisting with cafe management duties.
- Enhanced customer satisfaction by providing timely and accurate cafe services.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Increased customer loyalty through personalized interactions, building rapport with clients.
- Handled escalated customer concerns with diplomacy and tact, finding agreeable solutions that satisfied both parties.
Tri-City Singles
Owner/Matchmaker
10.2017 - Current
Job overview
Established the first Matchmaking Service in the Mid-Columbia Region (WA)
- Created a business that matched people for long-lasting relationships and provided added services through a network of professionals.
- Collaborated with local businesses to create events for singles in the area
- Created a vibrant brand recognized throughout the community.
COSTCO WHOLESALE
Membership Marketer / Supervisor / Manager
Job overview
- Opened three warehouses throughout Central WA
- Started as a Membership Marketer and became a highly regarded supervisor and manager of teams of upwards of 100+ employees.
- Streamlined the PO program for community organizations. Creating a system of accounts receivable to meet company requirements.
- Created an after-school reading program with company volunteers.
- Coordinated trade shows and events, showcasing company products while fostering valuable networking opportunities.
- Drove customer loyalty programs, enhancing client retention rates and long-term revenue growth.
Freelance
COVID-19 Compliance Officer/Production Assistant
09.2021 - Current
Job overview
- Maintained accurate records of all COVID-19 related incidents, enabling thorough investigation and follow-up when necessary.
- Initiated remedial training for personnel found to be violating compliance policies or safety procedures.
- Established a robust reporting system for suspected cases, resulting in timely response and containment efforts.
- Exploited available governmental resources for training, materials and information to combat internal spread and enhance staff education.
- Fostered an environment of accountability by consistently enforcing consequences for non-compliance with COVID-19 safety protocols.
- Assisted in maintaining business continuity during the pandemic by proactively addressing compliance concerns.
- Worked with video production crew to ensure timely outcomes.
PNC Bank
PNC Customer Service Representative
05.2020 - 08.2021
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Washington State UniversityRichland, WA
Bachelor of Business Administration (B.B.A.)
Columbia Basin CollegePasco, WA
Associate of Arts (A.A.) in General Business Studies
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Staff Management
Business marketing
Product branding
Budget Administration
Teamwork and Collaboration
Team Leadership
Scheduling
Quality Assurance
Accomplishments
- Featured, 'DIALED IN: Mid-Columbia Pride President Christie Oar Talks about Change, the Future, and Hot Topics,' KNDO/KNDU News, 06/01/15
- Sit Down with Galen Etlin: 'Opening of Tri-City Singles Matchmaking'
- Feature with Galen Etlin: 'The Abolitionist Face the Love Army', 2018
- GLAAD Media Award Nomination
- Chosen to sit on Chamber of Commerce Diversity Board to produce change, 2019
- Worked on commercial sets for Subaru, Toyota, Honda and Brooks running shoes
- Covid Compliance Officer for Indie Film 'Area 5150' in California and Gordon Ramsey’s Bartender Competition in Seattle
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer Service
Columbia Point Golf Course
05.2024 - Current
COVID-19 Compliance Officer/Production Assistant
Freelance
09.2021 - Current
PNC Customer Service Representative
PNC Bank
05.2020 - 08.2021
Owner/Matchmaker
Tri-City Singles
10.2017 - Current
Columbia Basin College
Associate of Arts (A.A.) in General Business Studies
Membership Marketer / Supervisor / Manager
COSTCO WHOLESALE
Washington State University
Bachelor of Business Administration (B.B.A.)
Additionalbackground
- Owner/Operator of Breakwater Book Lounge, Wenatchee, WA, Opened community centered coffee shop/bookstore.
- Owner/Operator of Red Tie Entertainment, Richland, WA, Served as a booking agent for local musicians.
- Owner/Operator of Synergy Sound Machine, SE, WA, Music and entertainment for groups and organizations.
Professional Development
- Tri-City Regional Chamber of Commerce Diversity Committee, 2019
- International Association of Women, 2017-2019
- Women in Business Conference, Tri-City Region Chamber of Commerce, Pasco, WA, 2017
- Costco Leadership and Management Certifications, 1990-2017
- Production Assistant Training for Media and Film, 2021
- Covid Compliance Officer Certification, 2021
Careerexpertise
- Diversity / Inclusion
- Leadership
- Inventory Management
- Auditing
- Education
- Production Assistant
- Customer Service
- Event Planning
- Community Events
- Program Management
- Website Content
- Presentations
- Marketing
- Public Relations
- Volunteer Recruitment
- Outreach
- Database Management
- Public Speaking
- Engagement Strategies
- Strategic Initiatives
- Covid Compliance
Additionalbackground
- Owner/Operator of Breakwater Book Lounge, Wenatchee, WA, Opened community centered coffee shop/bookstore.
- Owner/Operator of Red Tie Entertainment, Richland, WA, Served as a booking agent for local musicians.
- Owner/Operator of Synergy Sound Machine, SE, WA, Music and entertainment for groups and organizations.
Professional Development
- Tri-City Regional Chamber of Commerce Diversity Committee, 2019
- International Association of Women, 2017-2019
- Women in Business Conference, Tri-City Region Chamber of Commerce, Pasco, WA, 2017
- Costco Leadership and Management Certifications, 1990-2017
- Production Assistant Training for Media and Film, 2021
- Covid Compliance Officer Certification, 2021
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