Christie Roach
White Hall,AR
Summary
I am married to an awesome husband Donnie and have a wonderful son Logan.
Overview
12
12
years of professional experience
Work History
Loan Servicing Duties
Pine Bluff Cotton Belt Federal Credit Union
Pine Bluff, AR
03.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Teller
Pine Bluff Cotton Belt Federal Credit Union
Pine Bluff, AR
05.2014 - 03.2021
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Office Manager
Gatlin Welding Services
Pine Bluff, AR
05.2012 - 05.2014
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
High School Diploma -
Dollarway High School
Pine Bluff, AR05.1989
Skills
- Insurance Forms
- Credit File Updating
Timeline
Loan Servicing Duties
Pine Bluff Cotton Belt Federal Credit Union
03.2019 - Current
Teller
Pine Bluff Cotton Belt Federal Credit Union
05.2014 - 03.2021
Office Manager
Gatlin Welding Services
05.2012 - 05.2014
High School Diploma -
Dollarway High School