Experienced AP/Customer Service/Data Entry Specialist with over 10 years of experience in Customer/Vendor Care. Excellent reputation for resolving problems, improving customer satisfaction, and strong multi-tasking.
Overview
12
12
years of professional experience
Work History
AP Clerk
JBS Corporate
02.2021 - 05.2024
Scanned, validated and attached hundreds of daily incoming invoices for various departments.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared and processed vendor incoming payments eliminating hundreds of delinquent payments.
Consistently processed over the daily company processing goal of 215 invoices.
HEAD TELLER
HERITAGE BANK
07.2016 - 05.2020
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Replenished ATM funds in empty canisters prior to validation process.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
POSTMASTER
USPS
07.2015 - 07.2016
Assisted customers in determining proper postal service to align with individual needs.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Efficiently and kindly handled customer complaints and issues to increase satisfaction rates.
ASSISTANT TELLER SUPERVISOR
Cornerstone Bank
06.2012 - 07.2015
Trained new hires on customer service policies and procedure.
Maintained strong knowledge of bank products, services, procedures and regulatory requirements do assist staff members with questions and difficult or complex tasks.
Verified amount of cash in cash drawer against day's receipts, quickly identifying errors
Assistant Registrar of Companies at Indian Corporate Law Service, Ministry of Corporate Affairs, Government of IndiaAssistant Registrar of Companies at Indian Corporate Law Service, Ministry of Corporate Affairs, Government of India