Storm Thornton
(706) 358-9042
Marietta,GA
Summary
Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Excel using communication skills, adaptability, and teamwork to create exceptional dining experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Bloomin' Brands
02.2022 - Current
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked server areas with supplies before, during and after shifts.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Restaurant Server
Olive Garden Restaurant
10.2022 - 05.2023
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided exceptional service to high volume of daily customers.
- Prepared checks, itemizing total meal costs and taxes.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Master of Science - Administration And Leadership
Troy University
Troy, AL05-2005
Bachelor of Science - Education
Fort Valley State University
Fort Valley, GA08-1995
Skills
- Dining area maintenance
- Table management
- Food and beverage pairings
- High volume dining
- Excellent interpersonal skills
- Flexible
- Payment processing
- Dining customer service
- POS system operation
- Tableside service
- Menu memorization
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