Christie Traore
Sherman,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Cracker Barrel. Proven ability to enhance guest experiences through effective multitasking and teamwork. Recognized for fostering customer loyalty and executing accurate order processing, ensuring high-quality service in high-volume dining environments.
Overview
8
8
years of professional experience
Work History
Server
Cotton Patch Cafe
Denison, TX
05.2018 - 03.2020
- Delivered outstanding customer service to elevate dining experiences.
- Oversaw multiple tables to ensure efficient service during peak hours.
- Facilitated training sessions for new staff on menu offerings and service standards.
- Facilitated collaboration with kitchen staff to optimize food delivery timelines.
- Ensured cleanliness and organization of dining area and utensils to enhance guest experience.
- Executed accurate processing of customer orders utilizing point-of-sale system.
- Addressed customer inquiries and complaints with urgency to enhance satisfaction.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Delivered food and beverages efficiently while prioritizing customer satisfaction.
- Operated POS system to process orders, manage billing, and oversee complimentary item distribution.
- Facilitated teamwork during peak shifts to optimize workflow and enhance guest experiences.
- Fostered strong relationships with loyal customers to enhance retention.
- Executed opening and closing duties, ensuring seamless service transitions in the dining area.
- Delivered exceptional service during peak periods, ensuring meticulous attention to detail and strong guest rapport.
- Facilitated training for new hires by providing guidance on restaurant standards and best practices.
- Resolved customer complaints and concerns with professionalism, ensuring swift resolutions.
Server Trainer
Cracker Barrel
Sherman, TX
05.2012 - 04.2018
- Delivered outstanding customer service to elevate dining experiences.
- Oversaw multiple tables to ensure efficient service during peak hours.
- Facilitated training sessions for new staff on menu offerings and service standards.
- Facilitated collaboration with kitchen staff to optimize food delivery timelines.
- Ensured cleanliness and organization of dining area and utensils to enhance guest experience.
- Executed accurate processing of customer orders utilizing point-of-sale system.
- Addressed customer inquiries and complaints with urgency to enhance satisfaction.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Delivered food and beverages efficiently while prioritizing customer satisfaction.
- Operated POS system to process orders, manage billing, and oversee complimentary item distribution.
- Facilitated teamwork during peak shifts to optimize workflow and enhance guest experiences.
- Fostered strong relationships with loyal customers to enhance retention.
- Executed opening and closing duties, ensuring seamless service transitions in the dining area.
- Delivered exceptional service during peak periods, ensuring meticulous attention to detail and strong guest rapport.
- Facilitated training for new hires by providing guidance on restaurant standards and best practices.
- Resolved customer complaints and concerns with professionalism, ensuring swift resolutions.
Education
High School Diploma -
Del Valle High School
Del Valle, TXSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Service prioritization
Team collaboration
Sales techniques
Order accuracy
Quality control
Performance improvement
Suggestive selling
Timeline
Server
Cotton Patch Cafe
05.2018 - 03.2020
Server Trainer
Cracker Barrel
05.2012 - 04.2018
High School Diploma -
Del Valle High School