
Cultivated strong relationships with customers through effective communication and service excellence. Demonstrated professionalism in challenging situations. Led initiatives to improve customer experiences across all touchpoints.
Communication skills
Bilingual
Organized
Problem resolution
Customer service
Cash handling
Customer direction
Public speaking
Bagging and packaging
Cleaning
Team leadership
Active listening skills
Workflow optimization
Team collaboration
Problem-solving skills
Confidentiality and HIPAA
Insurance verification
Healthcare regulations