Christin Austin
Excelsior Springs,MO
Summary
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. I love what I do and been doing this my whole life. I grew up in the automotive field and want to pursue my dream job.
Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive, and adaptable to changing conditions. Proficient in logistics regulations and procedures.
Overview
15
15
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Service Advisor
C N C Automotive
Kansas City, MO
10.2023 - 08.2025
- Assisted customers in vehicle issues and recommending appropriate services.
- Scheduled appointments and managed service flow for efficient operations.
- Provided detailed explanations of repair services and pricing to customers.
Service Advisor
Vic Austin’s Motorway
Kansas City
01.2011 - 10.2023
- Assisted customers in vehicle issues and recommending appropriate services.
- Scheduled appointments and managed service flow for efficient operations.
- Provided detailed explanations of repair services and pricing to customers.
Education
GED
North Kansas City, MOSkills
- Vehicle inspection
- A/C troubleshooting
- Brake inspection
- Customer relationship management
Certification
- Maintenance sales and service
- Business management
- ASE certified
Timeline
Service Advisor
C N C Automotive
10.2023 - 08.2025
Service Advisor
Vic Austin’s Motorway
01.2011 - 10.2023
GED