Summary
Overview
Work History
Education
Skills
Timeline
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Christin Goldrick

Long Beach,NY

Summary

Dynamic sales consultant with a proven track record at Ferguson Enterprises LLC, excelling in upselling techniques and effective communication. Achieved significant revenue growth by identifying client needs and delivering tailored solutions. Skilled in problem-solving and training, ensuring exceptional customer satisfaction and operational efficiency in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Sales Consultant

Ferguson Enterprises LLC
Greenvale, NY
10.2015 - Current
  • Provided detailed product information to customers, including features, prices, and availability.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Generated leads through cold calling, networking, and referrals.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • For a period of three years, I assisted in overseeing and conducting all operations duties alongside management. This includes regulating and moving inventory, processing credits and debit memos, conducting audits, making safety calls, and running daily reports.
  • While serving as a customer service representative, I facilitated all sales-related resolutions for five consultants.
  • Demonstrates exceptional problem-solving abilities in customer care situations.

Medical Coding Specialist

Pollack Clinic Of Chiropractic
Commack, NY
08.2012 - 10.2015
  • Conducted quality assurance audits to ensure accurate medical coding practices were followed.
  • Prepared documents for insurance companies, including appeals letters, prior authorization requests.
  • Reviewed patient records to ensure accuracy of documentation and assigned appropriate codes for diagnosis, treatment, and procedures.

Education

Bachelor of Arts - Education

University At Albany
Albany, NY
06-2009

Skills

  • Upselling techniques
  • Product knowledge
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Training and development

Timeline

Sales Consultant

Ferguson Enterprises LLC
10.2015 - Current

Medical Coding Specialist

Pollack Clinic Of Chiropractic
08.2012 - 10.2015

Bachelor of Arts - Education

University At Albany