Christin Hayes
Las Vegas
Summary
Personable Treatment Coordinator with strong background in dental health advocacy. Trained in closing treatment plans made by dentists and helping patients determine which treatments are best for individual dental needs. Excellent knowledge of basic and advanced dental terminology and comfortable presenting dental information to patients.
Overview
19
19
years of professional experience
2007
2007
years of post-secondary education
Work History
Treatment Coordinator
Periodontics Ltd
Las Vegas
08.2006 - Current
- Coordinated patient appointments and maintained scheduling for periodontal treatments.
- Explained treatment clearly and went over payment options
- Managed patient records using electronic health record systems effectively.
- Showed empathy and compassion for each patient’s specific needs
- Reviewed scheduling procedures to guarantee production was on task
- Supported the front office team in managing calls and patient inquiries professionally.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
- Provided education and resources to help patients understand their treatment options.
Periodontal Surgical Assistant
Periodontics Ltd
Las Vegas
08.2006 - Current
- Assisted in periodontal surgeries by preparing instruments and maintaining sterile environments.
- Educated patients on post-operative care and oral hygiene practices for optimal recovery.
- Collaborated with dental professionals to ensure smooth workflow during surgical procedures.
- Prepared surgical trays with necessary tools, ensuring readiness for each procedure.
- Monitored patients' vital signs during procedures to maintain safety and comfort levels.
- Reviewed patient charts prior to appointments to ensure accuracy of data entered into system.
- Obtained x-rays from radiographic equipment as requested by the periodontist.
- Performed charting duties such as updating medical records with new information obtained from patient visits or treatments rendered.
Education
Silverado High School
Las Vegas, NevadaSkills
- Patient scheduling
- Electronic health records
- Treatment coordination
- Surgical assistance
- Customer relationship management
- Compassionate care
- Effective communication
- Problem solving
- Time management
- Office administration
- Appointment scheduling
- Treatment Planning
- HIPAA compliance
- Attention to detail
References
References available upon request.
About me
I’ve worked with the most amazing Periodontists for most of my life and enjoyed learning all aspects of working in the dental field. When I’m not working in the dental office you can find me with my amazing family. I have two beautiful children and my wonderful husband of 20 years. We love to travel and explore different places together. From hiking to relaxing on the beach we love to see new places and go on different adventures. My husband and I are both born in raised in Las Vegas. Getting out of the heat and traveling up the Oregon coast is our favorite place to be.
Timeline
Treatment Coordinator
Periodontics Ltd
08.2006 - Current
Periodontal Surgical Assistant
Periodontics Ltd
08.2006 - Current
Silverado High School